Warehouse Supervisor/Shift Lead - Sortation Centre, SPX Express (Penang)

SPX Express; Kuala Lumpur; On-site; MYR 44,640 - 66,960; Full time

Job summary

A logistics company in Kuala Lumpur is seeking a Warehouse Supervisor/Shift Lead to manage daily operations at their Sorting Centre. The ideal candidate will have strong leadership skills and experience in warehouse operations, ensuring efficiency and meeting Service Level Agreements. This full-time role requires collaboration with multiple teams and familiarity with Warehouse Management Systems (WMS).

Qualifications

• Prior experience in warehouse operations is preferred.
• Familiarity with Warehouse Management Systems (WMS) is encouraged.

Responsibilities

• Responsible for daily Sorting Centre operations, including receiving and sorting activities.
• Involved in scheduling, staffing, and workflow management.
• Ensure operations meet targeted Service Level Agreements (SLAs).
• Provide daily data reports and identify potential process improvements.

Skills

Leadership skills

Collaboration

Problem-solving

Warehouse Management Systems (WMS)

Education

SPM or Diploma in related fields

Job description

Warehouse Supervisor/Shift Lead - Sortation Centre, SPX Express (Penang)

SPX Express Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Responsibilities

• Responsible for daily Sorting Centre operations, including physical processes, mainly receiving, sorting, and outbound activities
• Involved in scheduling, staffing, workflow management, and monitoring of key performance metrics
• Manage multiple stakeholders by coordinating with the manpower provider, and internal operations teams
• Ensure operations meet targeted Service Level Agreements (SLAs) through general management, while demonstrating problem-solving and employee coaching/training skills where necessary
• Provide daily data reports and identify potential improvements to existing processes to reduce bottlenecks and enhance team efficiency

Requirements

• Working Location: 1666, Lorong Perusahaan Maju 8, Kawasan Perusahaan Perai, 13600 Perai Pulau Pinang
• Working pattern: 45 working hours weekly, Rotational shift schedule, Overtime if required
• SPM or Diploma in the related fields.
• Prior experience in warehouse operations is preferred
• Strong leadership skills with the ability to promote collaboration and teamwork across departments and stakeholders
• Familiarity with Warehouse Management Systems (WMS) is encouraged

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Other

Industries

• Internet Marketplace Platforms and Technology, Information and Internet