VP, Wholesale KYC Onboarding & Operations

JP Morgan Chase Bank Bhd; Kuala Lumpur; Sur place; MYR 350 000 - 550 000; Plein temps

Résumé du poste

JP Morgan Chase Bank Bhd in Malaysia seeks a Wholesale KYC Operations Lead for New Client Onboarding at Vice President level. You will steer onboarding, ensure AML/KYC compliance, and develop a high-performing team across the Malaysia franchise.

You will drive process improvements, automate workflows, and leverage AI tools while maintaining strong controls. Collaboration with internal partners will be essential to support growth and risk management.

Qualifications

• Bachelor’s degree or equivalent.
• Minimum 10 years of relevant KYC/AML/client onboarding experience.
• Proven team lead experience with a transformation mindset and automation adoption.
• Deep AML/compliance expertise with Malaysia/APAC coverage.
• Strong business acumen and influential stakeholder management.
• Strategic thinker with track record of process improvements and change.

Responsabilités

• Lead new client onboarding in Malaysia ensuring AML/KYC compliance at every stage.
• Own daily operational management, controls, and timely metrics sign-off.
• Lead, coach, and develop the team with a clear vision.
• Build team capacity through strategic resource planning and succession planning.
• Apply business acumen to support growth of the Malaysia franchise.
• Drive process redesign, digital adoption, and AI-enabled optimizations.
• Maintain and evolve SOPs in line with policies and risk priorities.
• Establish strong policies to maintain a robust controls environment.
• Communicate clearly across the department about regulatory changes.
• Drive adoption of automation and AI tools to improve consistency.

Connaissances

KYC/AML leadership

Team leadership

Stakeholder management

Transformation mindset

AI/Automation awareness

Agile learner

Formation

Bachelor’s degree or equivalent

Outils

Automation tools

Description du poste

JP Morgan Chase Bank Bhd in Malaysia seeks a Wholesale KYC Operations Lead for New Client Onboarding at Vice President level. You will steer onboarding, ensure AML/KYC compliance, and develop a high-performing team across the Malaysia franchise.

You will drive process improvements, automate workflows, and leverage AI tools while maintaining strong controls. Collaboration with internal partners will be essential to support growth and risk management.