KYC Operations VP: Malaysia Onboarding & Automation

JP Morgan Chase; Kuala Lumpur; On-site; MYR 320,000 - 520,000; Full time

Benefits offered by this job

Health insurance

Job summary

J.P. Morgan is seeking a Vice President to lead Wholesale KYC Operations in Malaysia, overseeing onboarding of new clients and ensuring AML/KYC compliance across the franchise.

You will manage a high-performing team, drive process improvements, and partner with internal teams to support growth while maintaining strong controls and data integrity. Ideal candidates bring 10+ years in KYC/AML, leadership experience, and a transformation mindset with automation and AI adoption.

Qualifications

• Bachelor's degree or equivalent.
• Minimum 10 years of relevant KYC/AML/client onboarding experience.
• Proven team lead experience with transformation mindset and automation adoption.

Responsibilities

• Lead new client onboarding in Malaysia with AML/KYC compliance.
• Own daily operational management and controls with timely metrics sign-off.
• Lead, coach, and develop the team; set vision for performance and accountability.
• Plan capacity through strategic resource planning and succession planning.
• Apply business acumen to prioritise work supporting growth and outcomes.
• Drive process redesign, digital adoption, and continuous improvement initiatives.
• Maintain and evolve SOPs in line with policies and risk priorities.
• Strengthen policies to maintain a robust controls environment.
• Communicate clearly across the department during periods of change.
• Drive adoption of automation and AI tools to improve efficiency and consistency.

Skills

KYC/AML

Team leadership

Stakeholder management

Process improvement

Automation awareness

Strategic thinking

Risk awareness

Communication

Agile learning

Education

Bachelor's degree

Job description

J.P. Morgan is seeking a Vice President to lead Wholesale KYC Operations in Malaysia, overseeing onboarding of new clients and ensuring AML/KYC compliance across the franchise.

You will manage a high-performing team, drive process improvements, and partner with internal teams to support growth while maintaining strong controls and data integrity. Ideal candidates bring 10+ years in KYC/AML, leadership experience, and a transformation mindset with automation and AI adoption.