VP, Wholesale KYC Operations & Onboarding Leader

JP Morgan Chase; Kuala Lumpur; Sur place; MYR 180 000 - 260 000; Plein temps

Résumé du poste

JPMorganChase in Malaysia invites an experienced leader for the Wholesale KYC Operations (WKO) Lead role. You will manage onboarding of new clients, ensuring AML/KYC compliance at every stage, and lead a high-performing team across the Malaysia franchise.

You will drive process improvements, automation, and AI-enabled analytics to enhance efficiency, accuracy, and controls while maintaining strong partnerships with internal teams during periods of change.

Qualifications

• Bachelor’s degree or equivalent.
• At least 10 years of KYC/AML onboarding experience.
• Proven experience leading teams through automation adoption.
• Deep AML/compliance expertise with APAC exposure.
• Strong business acumen and stakeholder management.
• Strategic thinker with process improvement experience.
• Excellent communication across levels and functions.
• Agile learner for new markets and processes.

Responsabilités

• Lead new client onboarding in Malaysia, ensuring full AML/KYC compliance at every stage.
• Own daily operational management and controls, ensuring high-quality delivery and timely metrics sign-off.
• Lead, coach, and develop the team, setting vision to drive performance and accountability.
• Build team capacity through resource planning, training, and succession planning.
• Apply business acumen to prioritize work to support growth and franchise outcomes.
• Drive process redesign, digital adoption, and AI-enabled analytics to improve efficiency.
• Maintain and evolve SOPs with new policies and risk priorities.
• Establish and strengthen policies to maintain a robust controls environment.
• Communicate clearly across department during change.
• Drive adoption of automation and AI tools to reduce manual effort and improve consistency.

Connaissances

Team leadership

KYC/AML

Stakeholder management

Regulatory compliance

Process improvement

Formation

Bachelor’s degree

Description du poste

JPMorganChase in Malaysia invites an experienced leader for the Wholesale KYC Operations (WKO) Lead role. You will manage onboarding of new clients, ensuring AML/KYC compliance at every stage, and lead a high-performing team across the Malaysia franchise.

You will drive process improvements, automation, and AI-enabled analytics to enhance efficiency, accuracy, and controls while maintaining strong partnerships with internal teams during periods of change.