KYC Team Lead – Client Verification & Onboarding

Commerz Global Service Solutions; Petaling Jaya; On-site; MYR 180,000 - 240,000; Full time

Job summary

Commerz Global Service Solutions is seeking a Team Head, CVT (KYC) in Malaysia to lead a KYC-focused team. You will own performance management, escalate issues, and deliver timely, high-quality results while coordinating with the CVT Department Head and stakeholders.

You will drive onboarding, reviews, and due-diligence processes, ensuring training and alignment with global KYC standards. Fluency in English is essential, and prior leadership in financial crime prevention is preferred.

Qualifications

• 5+ years in Client On-boarding (KYC) or AML at a large financial institution.
• Experience in leadership/management and cross-cultural environments.
• Advanced knowledge of Financial Crime prevention and sanctions.
• Ability to review business and legal documents for KYC.

Responsibilities

• Lead and supervise CVT (KYC) team to meet targets with quality deliverables.
• Coordinate stakeholder communications and regular management reporting.
• Escalate issues and drive front-to-back KYC processes under supervision.
• Ensure team training and knowledge updates on evolving KYC procedures.
• Oversee onboarding, reviews, account openings/closures, and due diligence.

Skills

Team leadership

KYC/AML

Stakeholder management

Reporting & analytics

Education

Bachelor's degree in Business/Finance or related

Apprenticeship / training in financial industry

KYC compliance certification

Tools

MS Office Suite

KYC systems

Job description

Commerz Global Service Solutions is seeking a Team Head, CVT (KYC) in Malaysia to lead a KYC-focused team. You will own performance management, escalate issues, and deliver timely, high-quality results while coordinating with the CVT Department Head and stakeholders.

You will drive onboarding, reviews, and due-diligence processes, ensuring training and alignment with global KYC standards. Fluency in English is essential, and prior leadership in financial crime prevention is preferred.