Digital Workplace Consultant

SoftwareONE Pte Ltd; Kuala Lumpur; Remote; MYR 112,000 - 201,000; Full time

Job summary

SoftwareONE is a leading global provider of end-to-end software and cloud technology solutions, with a bold vision for the future. We help organizations transform through Microsoft 365, cloud, security, collaboration, and AI, delivering exceptional outcomes and a lifecycle of support.

The Digital Workplace Consultant will join our team to implement and support Microsoft 365 solutions, lead workplace transformation initiatives, and guide customers through cloud migrations, while maintaining

Qualifications

• Experience delivering Microsoft 365 solutions across Exchange Online, SharePoint Online, Teams, OneDrive, Intune and security services.
• Strong knowledge of identity and access management (Azure AD, Conditional Access).
• Excellent customer-facing communication and consulting skills across technical and business stakeholders.

Responsibilities

• Design and deliver Microsoft 365 solutions across Exchange Online, SharePoint Online, Teams, OneDrive, Intune and security/compliance.
• Lead migration and modernization projects to cloud-based workplace solutions.
• Provide expert technical support and collaborate with support teams for timely resolution.

Skills

Microsoft 365

PowerShell

Customer engagement

Consulting

Project delivery

Technical advisory

Azure AD

Exchange Online

SharePoint Online

Teams

OneDrive

Intune

IAM

Automation

Tools

PyraCloud

Job description

SoftwareOne and Crayon have come together to form a global, AI-powered software and cloud solutions provider with a bold vision for the future. With a footprint in over 70 countries and a diverse team of 13,000+ professionals, we offer unparalleled opportunities for talent to grow, make an impact, and shape the future of technology. At the heart of our business is our people. We empower our teams to work across borders, innovate fearlessly, and continuously develop their skills through world-class learning and development programs. Whether you're passionate about cloud, software, data, AI, or building meaningful client relationships, you’ll find a place to thrive here. Join us and be part of a purpose-driven culture where your ideas matter, your growth is supported, and your career can go global.

Are you passionate about helping organizations transform the way they work through Microsoft 365 and modern workplace technologies?

Do you enjoy combining technical consulting, project delivery, and customer support to deliver exceptional business outcomes?

Are you excited by the opportunity to work with cloud, security, collaboration, and AI solutions while guiding customers through their digital transformation journey?

At SoftwareOne, we help organizations unlock the full value of Microsoft technologies through cloud, security, collaboration, and workplace transformation services. We are looking for a Digital Workplace Consultant to join our team and play a key role in delivering Microsoft 365 solutions while providing expert technical support that enables customers to work securely, efficiently, and collaboratively.

As a Digital Workplace Consultant, you will work across both project delivery and support services, helping customers implement, optimize, and support Microsoft 365 solutions. Acting as a trusted advisor and technical expert, you will lead workplace transformation initiatives, support cloud migrations, and resolve complex technical challenges while ensuring an exceptional customer experience throughout the lifecycle.

Key responsibilities:

• Designing and delivering Microsoft 365 solutions across Exchange Online, SharePoint Online, Teams, OneDrive, Intune, Security, and Compliance platforms.
• Leading migration and modernization projects, helping customers transition from legacy environments to cloud-based workplace solutions.
• Providing expert technical support for Microsoft 365 services, troubleshooting complex issues and collaborating with support teams to ensure timely resolution.
• Supporting customer engagements through assessments, workshops, solution recommendations, and technical advisory services.
• Contributing to presales activities, including requirements gathering, solution design, proposal support, and technical presentations.
• Creating high-quality technical documentation, sharing knowledge across teams, and contributing to continuous improvement initiatives.
• Strong experience working with Microsoft 365 technologies, including Exchange Online, Teams, SharePoint Online, OneDrive, Intune, and Microsoft security services.
• Solid understanding of identity and access management, including Microsoft Entra ID (Azure AD), Active Directory, Conditional Access, and authentication technologies.
• Experience supporting migration, modernization, and cloud transformation initiatives within enterprise environments.
• Strong PowerShell scripting skills and an interest in automation, workflow optimization, and modern workplace technologies.
• Excellent customer-facing communication and consulting skills, with the ability to engage effectively with both technical and business stakeholders.
• Collaborative, proactive, and solution-oriented mindset with a passion for learning and working within multicultural teams.

SoftwareONE is a leading global provider of end-to-end software and cloud technology solutions, headquartered in Switzerland. With an IP and technology-driven services portfolio, it enables companies to holistically develop and implement their commercial, technology and digital transformation strategies. This is achieved by modernizing applications and migrating critical workloads on public clouds, while simultaneously managing and optimizing the related software and cloud assets and licensing. SoftwareONE’s offerings are connected by PyraCloud, its proprietary digital platform, which provides customers with data-driven, actionable intelligence. With around 8,300 employees and sales and service delivery capabilities in 90 countries, SoftwareONE provides around 65,000 business customers with software and cloud solutions from over 7,500 publishers. SoftwareONE’s shares (SWON) are listed on SIX Swiss Exchange.