VIP Executive Lounge Concierge

Accor; Johor Bahru; On-site; MYR 45,000 - 67,000; Full time

Job summary

Accor is seeking an Executive Lounge Agent to deliver refined, personalized service to Executive Floor and VIP guests. You will support the smooth daily operation of the Executive Club Lounge, blending Front Office, Food & Beverage, and guest relations duties to create memorable experiences.

Working in a premium hotel context, you will uphold Accor values and ALL loyalty recognition while maintaining a high level of professionalism and guest-facing confidence.

Qualifications

• Diploma or equivalent qualification.
• 1–2 years Front Office experience.
• Strong English communication; other languages a bonus.
• MS Office and Opera PMS knowledge.

Responsibilities

• Deliver refined, personalized service to Executive Floor and VIP guests.
• Support daily operation of the Executive Club Lounge.
• Coordinate Front Office, F&B and guest relations functions.
• Uphold Accor values and ALL loyalty recognition.

Skills

Strong English

Guest-facing

Professionalism

Education

College diploma

Tools

MS Office

Opera PMS

Job description

Accor is seeking an Executive Lounge Agent to deliver refined, personalized service to Executive Floor and VIP guests. You will support the smooth daily operation of the Executive Club Lounge, blending Front Office, Food & Beverage, and guest relations duties to create memorable experiences.

Working in a premium hotel context, you will uphold Accor values and ALL loyalty recognition while maintaining a high level of professionalism and guest-facing confidence.