VIP Crew

Genting Theme Park; Genting Highlands; On-site; MYR 22,000 - 33,000; Full time

Job summary

Genting Malaysia is seeking a Guest Services Crew member to coordinate VIP tour arrangements from pre-visit to post-visit, tailoring itineraries to guest preferences and ensuring a seamless guest journey.

You will work with F&B, Retail, Security, Park Experience and Attractions while managing the VIP Lounge, stock levels, and VIP experience promotions for events such as Team Building and Family Day.

Responsibilities

• Handling and coordinating the arrangement from pre-visit, during visit and post visit.
• Preparing and customizing the itinerary base on guest's preferences.
• Coordinating with other business unit on VIP Tour arrangements (F&B, Retail, Security, Park Experience and Attractions).
• Handling VIP Lounge to ensure it is clean and comfortable for guests.
• Ensuring Food & Beverages stocks are available and replenished when running low.
• Promoting and upselling VIP Experience Packages and events such as Team Building and Family Day.
• Assisting in events operations for events like Team Building, Family Day and Birthday Parties.

Job description

Handling and coordinating the arrangement from pre-visit, during visit and post visit. Preparing and customizing the itinerary base on guest's preferences.

Coordinating with other business unit on the VIP Tour arrangement such as F&B, Retails, Security, Park Experience and Attraction involves.

Handling VIP Lounge to ensure it always clean and comfortable for guest.

Ensure Food & Beverages stocks always available and get replenished when its running low.

Promote and upsell VIP Experience Package, events (Eg, Team Building, Family Day)

Assisting in events operations on events like Team Building, Family Day, Birthday Parties.

Your application will include the following questions:

• Which of the following statements best describes your right to work in Malaysia?
• What's your expected monthly basic salary?
• Which of the following types of qualifications do you have?
• How many years' experience do you have as a Crew?
• Which of the following languages are you fluent in?
• How would you rate your Bahasa Malaysia language skills?
• How would you rate your English language skills?

Genting Malaysia is a leading multinational conglomerate that is principally involved in the leisure and hospitality business, covering theme parks, casinos, hotels, seaside resorts and entertainment venues in Malaysia, the UK, and the US. It is one of the largest listed companies in Malaysia.

With over 50 years of experience and milestones, Genting Malaysia is currently expanding and transforming Resorts World Genting into the leading tourism and entertainment hub via the Genting Integrated Resort Transformation Plan. Under this plan, flagship projects include Skytropolis Indoor Theme Park, the outdoor theme park - Genting SkyWorlds - and the adjacent shopping complex - SkyAvenue, which houses some of the most prestigious lifestyle brands from around the world. The plaza also features a state-of-the-art cable car system, which connects SkyAvenue to the mid-hill Genting Highlands Premium Outlets, carrying up to 3,600 passengers per hour per way.

Genting Malaysia is a leading multinational conglomerate that is principally involved in the leisure and hospitality business, covering theme parks, casinos, hotels, seaside resorts and entertainment venues in Malaysia, the UK, and the US. It is one of the largest listed companies in Malaysia.

With over 50 years of experience and milestones, Genting Malaysia is currently expanding and transforming Resorts World Genting into the leading tourism and entertainment hub via the Genting Integrated Resort Transformation Plan. Under this plan, flagship projects include Skytropolis Indoor Theme Park, the outdoor theme park - Genting SkyWorlds - and the adjacent shopping complex - SkyAvenue, which houses some of the most prestigious lifestyle brands from around the world. The plaza also features a state-of-the-art cable car system, which connects SkyAvenue to the mid-hill Genting Highlands Premium Outlets, carrying up to 3,600 passengers per hour per way.