Learning, Development & Engagement Executive

Genting Malaysia Berhad; Genting Highlands; On-site; MYR 45,000 - 75,000; Full time

Job summary

Genting Malaysia Berhad is seeking a Learning, Development & Engagement Executive at Genting Highlands. Design and update training modules and learning pathways, and onboard, onboard compliance and supervisory programmes.

Engage employees, coordinate surveys, and support SOP reviews. A 1–3 year background in HR development or training is required, with strong organisational skills and clear communication. Collaboration across functions and documentation accuracy are essential.

Qualifications

• Bachelor’s degree in HR/Business related field.
• 1–3 years in HR development, training, or engagement.
• Strong organisational and time management skills.
• Detail-oriented with accurate reporting.
• Excellent written and verbal communication.
• Ability to translate training needs into engaging modules.
• Public speaking and classroom management skills.
• Support training and engagement activities.
• Continuous improvement mindset.
• Positive, proactive, and adaptable attitude.
• Collaborative with cross-functional teams.
• Proficient in MS Office.
• Resilience under pressure.

Responsibilities

• Design and update interactive training modules and learning pathways.
• Monitor line training quality and LMS transition.
• Plan and execute employee engagement initiatives.
• Coordinate surveys and track action plans.
• Facilitate SOP reviews and document control.
• Map business processes and maintain audit readiness.

Skills

Public speaking

Training delivery

Documentation

MS Office

Communication skills

Cross-functional collaboration

Organizational skills

Adaptable mindset

Team collaboration

Attention to detail

Education

Bachelor’s Degree in Human Resource Management, Business Administration, Organizational Development, Quality Management, Tourism Management or related

Tools

Microsoft Office

Job description

Learning, Development & Engagement Executive

Genting Malaysia is a leading multinational conglomerate that is principally involved in the leisure and hospitality business, covering theme parks, casinos, hotels, seaside resorts and entertainment venues in Malaysia, the UK, and the US. It is one of the largest listed companies in Malaysia.With decades of experience and milestones, Genting Malaysia celebrates its 60 Years Diamond Jubilee in 2025, stamping its mark as a leading tourism and entertainment hub with award-winning properties and world-class attractions such as Genting SkyWorlds Theme Park, Skytropolis Indoor Theme Park, Crockfords, and more. Even with all these accolades, Genting Malaysia is constantly expanding and making big waves in the hospitality industry.If you are searching for a dynamic career full of exciting growth opportunities; look no further and join us today!

Core Responsibilities

Module Design & Learning Delivery: Design and update interactive training modules and learning pathways while acting as a core internal facilitator for onboarding, compliance, and supervisory programmes.

Departmental OJT & Digitalisation: Monitor line training quality to ensure a successful OJT process, and review physical content and workflows to transition the assessment and sign-off process into the LMS.

Engagement Execution & Communication: Plan and execute employee engagement initiatives and prepare internal communications.

Feedback Coordination & Diversity Support: Coordinate employee surveys, track departmental action plans, and support theme park-wide initiatives to recognize and celebrate our diverse workforce.

SOP Governance & Policy Control: Facilitate and lead SOP review sessions with departmental stakeholders to resolve redlines, and administer the document control framework to ensure system compliance.

Workflow Mapping & Audit Readiness: Partner with operational teams to map business processes and maintain continuous documentation readiness for all governance and compliance audits.

Requirement

• Bachelor’s Degree in Human Resource Management, Business Administration, Organizational Development, Quality Management, Tourism Management or a related discipline.
• Minimum of 1 to 3 years of progressive working experience handling human resource development, training administration, employee engagement, document management, or process mapping.
• Strong organisational and time management skills, with the ability to manage multiple tasks and deadlines.
• Detail-orientated and able to ensure accuracy in documentation and reporting.
• Clear written and verbal communication skills to interact with multi-level stakeholders and support training facilitation.
• Ability to translate training needs analyses into highly engaging, structured learning modules.
• Confident public speaking and classroom management skills for delivering training programmes.
• Support the execution of training and employee engagement activities.
• A continuous improvement mindset in identifying and resolving issues.
• Positive, proactive, and adaptable attitude with a willingness to learn.
• Ability to work collaboratively with cross-functional teams and build effective working relationships.
• Proficient in Microsoft Office applications (Word, Excel, PowerPoint, Outlook).
• Resilience under pressure and flexibility to support both back-of-house and front-of-house operations.

Be part of an exciting history-in-the-making, help shape the future with us. This is a golden opportunity for you to establish a strong foundation for a great career within the company.

Job Segment:Document Control, Document Management, Learning, Administrative, Technology, Human Resources

Unlock job insights

Hirer responsiveness Salary match Number of applicants

Travel Agents, Tour Operators & Tourist Services More than 10,000 employees

Genting Malaysia is a leading multinational conglomerate that is principally involved in the leisure and hospitality business, covering theme parks, casinos, hotels, seaside resorts and entertainment venues in Malaysia, the UK, and the US. It is one of the largest listed companies in Malaysia.

With over 50 years of experience and milestones, Genting Malaysia is currently expanding and transforming Resorts World Genting into the leading tourism and entertainment hub via the Genting Integrated Resort Transformation Plan. Under this plan, flagship projects include Skytropolis Indoor Theme Park, the outdoor theme park - Genting SkyWorlds - and the adjacent shopping complex - SkyAvenue, which houses some of the most prestigious lifestyle brands from around the world. The plaza also features a state-of-the-art cable car system, which connects SkyAvenue to the mid-hill Genting Highlands Premium Outlets, carrying up to 3,600 passengers per hour per way.

If you are searching for a dynamic career full of exciting growth opportunities; look no further and join us today!

Genting Malaysia is a leading multinational conglomerate that is principally involved in the leisure and hospitality business, covering theme parks, casinos, hotels, seaside resorts and entertainment venues in Malaysia, the UK, and the US. It is one of the largest listed companies in Malaysia.

With over 50 years of experience and milestones, Genting Malaysia is currently expanding and transforming Resorts World Genting into the leading tourism and entertainment hub via the Genting Integrated Resort Transformation Plan. Under this plan, flagship projects include Skytropolis Indoor Theme Park, the outdoor theme park - Genting SkyWorlds - and the adjacent shopping complex - SkyAvenue, which houses some of the most prestigious lifestyle brands from around the world. The plaza also features a state-of-the-art cable car system, which connects SkyAvenue to the mid-hill Genting Highlands Premium Outlets, carrying up to 3,600 passengers per hour per way.

If you are searching for a dynamic career full of exciting growth opportunities; look no further and join us today!

Researching careers? Find all the information and tips you need on career advice.