Vietnamese Cash Applications Associate — Day Shift, KL

Deloitte Southeast Asia; Kuala Lumpur; On-site; MYR 24,000 - 42,000; Full time

Job summary

Deloitte Southeast Asia in Kuala Lumpur invites you to start your career in our Finance BPO team. Based in our regional delivery centre, you will support a global leader in transportation, logistics, e‑commerce, and business services by answering queries and helping resolve billing issues.

You will engage with customers in Vietnamese, receive structured on‑the‑job training, and gain valuable experience across finance operations and customer service in an international environment.

Qualifications

• Language skills: Vietnamese, fluent in speaking and writing.
• Education: Diploma holder or equivalent.
• Experience: No prior experience required; on‑the‑job training provided.
• Working arrangement: Day‑shift, based in the office.

Responsibilities

• Handle inbound/outbound calls to resolve billing and collection queries.
• Provide personalised support and build trust with customers.
• Collaborate with Billing and other teams to move issues toward resolution.

Skills

Vietnamese language

Education

Diploma or equivalent

Job description

Deloitte Southeast Asia in Kuala Lumpur invites you to start your career in our Finance BPO team. Based in our regional delivery centre, you will support a global leader in transportation, logistics, e‑commerce, and business services by answering queries and helping resolve billing issues.

You will engage with customers in Vietnamese, receive structured on‑the‑job training, and gain valuable experience across finance operations and customer service in an international environment.