Vietnamese Cash Application Analyst – Finance BPO

Deloitte Southeast Asia; Kuala Lumpur; On-site; MYR 36,000 - 50,000; Full time

Job summary

Join Deloitte Southeast Asia in Kuala Lumpur as a T&T Cash Application Analyst (Vietnamese). This entry‑level role is based in our regional delivery center and offers structured training, on‑the‑job learning, and exposure to a global finance operation.

You will answer queries, resolve billing and collection issues, and help address customer disputes, while developing practical finance and customer service skills in an international environment.

Qualifications

• Diploma holder or equivalent is required.

Responsibilities

• Connect & Engage: Interact with customers to address billing, collection, and account‑related queries.
• Problem‑Solve & Build Relationships: Understand customer needs, resolve issues, and provide responsive support.
• Collaborate & Get Things Done: Work with Billing and other teams to move issues toward resolution.

Skills

Vietnamese language

Communication skills

Education

Diploma or equivalent

Job description

Join Deloitte Southeast Asia in Kuala Lumpur as a T&T Cash Application Analyst (Vietnamese). This entry‑level role is based in our regional delivery center and offers structured training, on‑the‑job learning, and exposure to a global finance operation.

You will answer queries, resolve billing and collection issues, and help address customer disputes, while developing practical finance and customer service skills in an international environment.