Verified Operations Specialist (KYC)

TDCX Malaysia; Kuala Lumpur; Vor Ort; MYR 42.000 - 66.000; Vollzeit

Benefits dieser Stelle

Medical

Dental

Vision

Incentive, Bonus and Commission Plan

Life-long Le

Zusammenfassung

TDCX Malaysia is seeking a detail-oriented professional to evaluate high volumes of data against evolving standards and to manage fast-moving projects with tight turnaround times. You will maintain confidentiality, document investigations clearly, and collaborate on process improvements to enhance quality management.

Requirements include at least a Diploma or Bachelor's degree (any field). Fresh graduates are welcome, with the ability to work on shifts and under pressure.

Qualifikationen

• Candidate must have at least a Diploma or Bachelor's degree (any field).
• Fresh graduates are welcome to apply.
• Ability to work with a flexible schedule and on shifts.
• Ability to work under pressure and adapt quickly to adverse situations.
• Excellent verbal and written communication in English and local market language.

Aufgaben

• Evaluate high volumes of data points against evolving standards.
• Handle fast-moving projects with tight turnaround times.
• Provide feedback and recommendations for process improvement.
• Maintain high levels of confidentiality during investigations.
• Document investigations comprehensively and clearly.
• Share knowledge and collaborate with others to improve quality management.

Kenntnisse

Data evaluation

Process improvement

Confidentiality

Documentation

Communication

Ausbildung

Diploma or degree (any field)

Jobbeschreibung

Evaluate high volumes of data points, running them against an evolving checklist of standards.

Take on new projects with fast-moving targets and tight turnaround times on a regular and repeated basis.

Provide structured feedback and recommendations for process improvement on an ongoing basis.

Maintain high levels of confidentiality while performing investigations.

Demonstrate the ability to comprehensively document investigations.

Demonstrate great judgement and be open to sharing what you know with others.

Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance, and continual improvement of the Quality Management System of TDCX.

Requirements :

Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Master's Degree, in any field.

Preferably, 2 years of work experience in the related field is ideal for this position. However, fresh graduates are encouraged to apply.

Ability to work with a flexible schedule and on shifts.

Ability to work under pressure and adapt quickly to adverse situations.

Self-directed, but also great at collaborating.

Ability to make well-reasoned judgements quickly and effectively navigate ambiguity.

Excellent verbal and written communication skills in English and the language of the supporting market.

Information Technology Services 1,001-5,000 employees

Who is TDCX?

Singapore-based TDCX is a global business process outsourcing (BPO) leader, offering advanced customer experience (CX) solutions, sales and digital marketing services, and content moderation. It caters to industries such as digital advertising, social media, e-commerce, fintech, gaming, healthtech, media, technology, and travel & hospitality.

TDCX's smart, scalable approach-driven by innovation and operational precision - positions it as a key partner for companies targeting tangible outcomes. With more than 20,000 employees across 39 locations worldwide, TDCX delivers robust coverage across Asia, Europe, and the U.S.

Who is TDCX?

Singapore-based TDCX is a global business process outsourcing (BPO) leader, offering advanced customer experience (CX) solutions, sales and digital marketing services, and content moderation. It caters to industries such as digital advertising, social media, e-commerce, fintech, gaming, healthtech, media, technology, and travel & hospitality.

TDCX's smart, scalable approach-driven by innovation and operational precision - positions it as a key partner for companies targeting tangible outcomes. With more than 20,000 employees across 39 locations worldwide, TDCX delivers robust coverage across Asia, Europe, and the U.S.

• Medical
• Miscellaneous allowance
• Dental
• Vision
• Incentive, Bonus and Commission Plan
• Life-long Le