UX Manager

Flintex Consulting Pte Ltd; Kuala Lumpur; On-site; MYR 180,000 - 300,000; Full time

Job summary

Flintex Consulting Pte Ltd is seeking a UX Manager to lead the UX team and drive user-centred design across multiple platforms. You will own discovery through delivery, mentor designers, and ensure high-quality experiences aligned with business goals.

As Design System Lead, you will govern standards, tokens, and documentation, ensuring accessibility, scalability, and consistency across products while collaborating with product, development, QA, and stakeholders.

Qualifications

• Bachelor’s degree in computer science preferred.
• Minimum 5 years of experience leading UX/UI teams.
• Minimum 8 years of experience in UX/UI, Product Design, or Digital Experience Design.
• Strong portfolio demonstrating end-to-end product design and leadership.
• Experience governing a Design System including tokens and documentation.
• Knowledge of user-centred design methodologies, design thinking, IA, interaction design, usability testing, and accessibility.
• Proficiency with Figma, FigJam, and prototyping tools.
• Strong governance and scalable design processes.
• Excellent communication and stakeholder management.
• Mon to Fri 9am - 6pm.

Responsibilities

• Lead and mentor UX designers, fostering a high-performance and collaborative design culture.
• Manage UX resources, priorities, and project delivery across multiple initiatives.
• Oversee UX projects from discovery through delivery, including research, wireframing, prototyping, testing, and validation.
• Ensure design quality, accessibility, and alignment with Design System standards across products.
• Drive user research, usability testing, and data-informed design improvements.
• Collaborate with product managers, developers, QA, and stakeholders to deliver customer-focused solutions.
• Own and govern the Design System, including standards, components, tokens, accessibility, and documentation.
• Define the Design System roadmap to improve scalability and cross-platform consistency.
• Establish governance, reviews, and QA for Design System adoption across products.
• Define UX standards and acceptance criteria for accessibility and responsive behavior.
• Lead design reviews and align across UX, business, product, tech, and QA stakeholders.
• Document and communicate Design System decisions and adoption guidance.
• Drive adoption through documentation, training, and stakeholder engagement.
• Continuously improve UX practices and delivery effectiveness.

Skills

UX leadership

Design Systems

Figma

Prototyping tools

User research

Accessibility

Education

Bachelor’s degree in computer science

Tools

Figma

FigJam

AI-assisted design tools

Design tokens

Job description

The UX Manager is responsible for leading the UX team, driving user-centred design practices, and ensuring the successful delivery of high-quality digital experiences across multiple platforms. The role oversees UX execution from discovery through delivery, manages team performance and design quality, and works closely with product managers, developers, QA teams, and business stakeholders to align user needs with business objectives.

In addition, the UX Manager serves as the Design System Lead, owning the governance, evolution, adoption, and quality standards of the organisation's Design System. The role establishes design standards, governance processes, implementation guidelines, and documentation to ensure consistency, scalability, accessibility, and efficiency across products.

Key Responsibilities

Lead and mentor UX designers, fostering a high-performance and collaborative design culture.

Manage UX resources, priorities, and project delivery across multiple initiatives.

Oversee UX projects from discovery, research, wireframing, prototyping, testing, and validation through delivery.

Ensure design quality, accessibility, implementation consistency, and adherence to UX and Design System standards across products.

Drive user research, usability testing, and data-informed design improvements.

Partner with product managers, developers, QA teams, and business stakeholders to prioritise and deliver customer-focused solutions.

Own and govern the Design System, including standards, components, design tokens, accessibility, documentation, and adoption.

Define and manage the Design System roadmap to improve scalability, efficiency, and cross-platform consistency.

Establish governance, review, and quality assurance processes for UX and Design System adoption across products.

Define UX standards and acceptance criteria for accessibility, responsive behaviour, content handling, and Design System implementation quality.

Lead design reviews and facilitate alignment across UX, business, product, technology, and QA stakeholders.

Ensure Design System decisions, standards, and implementation guidance are documented, communicated, and traceable across teams.

Drive Design System adoption through documentation, training, stakeholder engagement, and knowledge sharing.

Continuously improve UX practices, Design System adoption, and delivery effectiveness.

Requirements

Bachelor’s degree in computer science is preferred.

Minimum 5 years of experience leading, mentoring, or managing UX/UI teams.

Minimum 8 years of experience in UX/UI, Product Design, or Digital Experience Design.

Strong portfolio demonstrating end-to-end product design, UX thinking, research, and design leadership.

Proven experience establishing, maintaining, or governing a Design System, including design tokens, component libraries, accessibility standards, and documentation.

Strong knowledge of user-centred design methodologies, design thinking, information architecture, interaction design, usability testing, and accessibility.

Proficiency in Figma, FigJam, AI-assisted design tools, prototyping tools, and design collaboration platforms.

Strong understanding of design governance, scalable design processes, and balancing user, business, technical, and regulatory requirements.

Excellent communication, facilitation, stakeholder management, and presentation skills.

Mon to Fri 9am - 6pm