UI/UX Design Manager

XOX Management Services Sdn Bhd; Petaling Jaya; On-site; MYR 150,000 - 210,000; Full time

Job summary

XOX Management Services Sdn Bhd is seeking an experienced UI/UX Design Manager to lead the UI/UX direction across our mobile applications and digital products. You will shape a user-focused design direction that aligns with business goals, product strategy and technical requirements.

You will lead, mentor and develop the UI/UX design team while remaining actively involved in hands-on design work, balancing design strategy, people management and stakeholder engagement.

Qualifications

• Diploma or Bachelor’s Degree in UI/UX Design, Graphic Design, Multimedia, Interaction Design or related field.
• 5–8+ years of UI/UX design experience with strong hands-on experience in mobile apps and digital products.
• Proven experience leading or mentoring UI/UX designers while remaining hands-on in design.
• Strong experience in iOS and Android, Figma, design systems and digital product design.

Responsibilities

• Lead and provide overall direction for UI/UX design across mobile apps and digital products.
• Develop and implement UI/UX design strategies and standards aligned with business and product objectives.
• Mentor and support UI/UX designers, guiding their professional growth.
• Oversee UI/UX projects, priorities, resources, timelines and deliverables to ensure timely delivery.
• Review and contribute to key design solutions to ensure quality and usability.
• Collaborate with senior stakeholders, Product, Development, Business, Marketing to align UI/UX direction with objectives.
• Drive user research, usability testing and continuous improvement initiatives.

Skills

UI/UX leadership

UX strategy

Figma proficiency

Leadership

Stakeholder management

Prioritisation

Hands-on design

Education

Diploma or Bachelor’s Degree in UI/UX Design or related field

Tools

Figma

iOS/Android design

Job description

We are looking for an experienced UI/UX Design Manager to lead and shape the UI/UX direction across our mobile applications and digital products.

This role will be responsible for establishing a consistent, user-focused design direction while ensuring that design solutions support business objectives, product strategy and technical requirements.

The successful candidate will lead, mentor and develop the UI/UX design team while remaining actively involved in hands‑on design work. This is a leadership role that requires a balance of design strategy, people management, stakeholder management and individual design contribution.

The UI/UX Design Manager will play a key role in shaping complex digital experiences, maintaining design quality and standards and driving continuous improvement across our digital products.

JOB RESPONSIBILITIES

• 1. Lead and provide overall direction for the UI/UX design function across mobile applications and digital products.
• 2. Develop and implement UI/UX design strategies and standards aligned with business and product objectives.
• 3. Lead, mentor and support UI/UX designers, providing guidance, feedback and support for their professional growth.
• 4. Oversee UI/UX projects, priorities, resources, timelines and deliverables to ensure effective and timely delivery.
• 5. Review, refine and where appropriate, directly contribute to key design solutions to ensure quality, consistency, usability and alignment with design standards.
• 6. Work closely with senior stakeholders, Product, Development, Business, Marketing and other teams to align UI/UX direction with business and product objectives.
• 7. Drive user research, usability testing and continuous improvement initiatives to enhance the overall user experience.

JOB REQUIREMENT (SKILLS)

• 1. Strong UI/UX design skills with a focus on mobile applications and digital products.
• 2. Strong knowledge of UX strategy, interaction design, visual design, usability and design systems.
• 3. Proficient in Figma and other relevant design tools, with strong experience designing for iOS and Android platforms.
• 4. Strong leadership, stakeholder management, communication and presentation skills.
• 5. Ability to balance user needs, business objectives and technical requirements when making design decisions.
• 6. Strong project prioritisation and team management skills, with the ability to manage multiple projects and competing priorities.
• 7. Strong hands‑on UI/UX design capability while leading and managing the design team.

JOB REQUIREMENT (BEHAVIOURAL)

• 1. Strong leadership with the ability to provide clear direction and support to the design team.
• 2. User-focused and committed to creating meaningful and consistent user experiences.
• 3. Collaborative and comfortable working with cross-functional teams and senior stakeholders.
• 4. Strategic thinker with the ability to connect design decisions with business and product objectives.
• 5. Proactive and accountable in making decisions, solving problems and driving continuous improvement across the team and products.
• 6. Open-minded and adaptable when managing feedback, changing priorities and new requirements.
• 7. Hands‑on leader who balances individual design contribution with team leadership and management responsibilities.

QUALIFICATION

• 1. Diploma or Bachelor’s Degree in UI/UX Design, Graphic Design, Multimedia, Interaction Design or a related field.
• 3. 5–8+ years of UI/UX design experience, with strong hands‑on experience in mobile applications and digital products.
• 4. Proven experience leading, mentoring or managing UI/UX designers while remaining hands‑on in design.
• 5. Strong experience in iOS and Android, Figma, design systems and digital product design.

As a technology-driven organisation, we are shaping the next generation of digital connectivity.

Being the nation’s first public listed MVNO, our deep roots in the telecommunications industry have established a solid foundation for building a smarter, AI-enabled digital ecosystem.

As a technology-driven organisation, we are shaping the next generation of digital connectivity.

Being the nation’s first public listed MVNO, our deep roots in the telecommunications industry have established a solid foundation for building a smarter, AI-enabled digital ecosystem.