Urgent Hiring: Facilities Coordinator (Soft Services)

CBRE Asia Pacific; Kuala Lumpur; On-site; MYR 60,000 - 85,000; Full time

Job summary

CBRE Group, Inc. in Kuala Lumpur seeks a Facilities Coordinator to oversee team activities coordinating with clients, vendors, and contractors to ensure work orders are completed efficiently.

The role supports Property Managers with repairs and investment plans, within a full-time FM operations context in Malaysia. A Diploma or Degree with 3–4 years of relevant experience is preferred.

Qualifications

• Diploma or degree with 3–4 years of related experience.
• Experience managing stakeholders, clients and vendors.
• Understanding of facilities management processes and operations.

Responsibilities

• Point of contact for escalated communications between landlord, tenants, and service providers by ensuring procedures are understood and implemented.
• Allocate work orders and schedule repairs from requests.
• Review data from work order reports and present performance/progress status to management.
• Review all work orders, proposals and department files submitted by vendors for accuracy and compliance.
• Check rooms and furniture to identify needs for repairs or renovations.
• Fix minor malfunctions in office equipment.
• Research new services and appliances to facilitate operations.
• Gather and analyze data to identify and solve complex problems; may recommend new techniques.
• Impact own team and related teams; contribute to cross-functional efficiency.
• Suggest improvements to existing processes and solutions to improve team efficiency.

Skills

Stakeholder management

Vendor management

Organizational skills

Advanced math skills

Clear communication

Education

Diploma / Degree

Tools

Microsoft Office

Excel

Outlook

Job description

About The Role

As a CBRE Facilities Coordinator, you'll oversee team activities that coordinate with clients, vendors, and contractors to make sure work orders are complete.

This job is a part of the Facilities Management functional area which focuses on all aspects of the operations of a set of assets, providing support to the Property Managers regarding all repairs and investment plans.

Contract: Full-time

Location: Kuala Lumpur - Wilayah Persekutuan Kuala Lumpur - Malaysia

What You’ll Do

• Point of contact for escalated communications between landlord, tenants, and service providers by ensuring all procedures, policies, and reporting formats are understood, and implemented.
• Allocate work orders and schedule repairs from requests.
• Review data from work order reports and create and present performance and progress status reports to management.
• Review all work orders, proposals, department files, and other paperwork submitted by vendors for accuracy and compliance.
• Check rooms and furniture to identify needs for repairs or renovations.
• Fix minor malfunctions in office equipment.
• Research new services and appliances to facilitate operations.
• Gather and analyze data to identify and solve complex problems that arise with little or no precedent. May recommend new techniques.
• Impact own team and other teams whose work activities are closely related.
• Suggest improvements to existing processes and solutions to improve the efficiency of the team.

What You’ll Need

• Min Diploma / Degree with 3-4 years of job-related experience.
• Experienced with stakeholder management, client management & vendor management.
• Experienced managing janitorial and security services.
• A comprehensive understanding of a range of processes, procedures, systems, and concepts within own job function is required.
• Ability to evaluate and communicates unusual and/or complex content in a concise and logical way.
• In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
• Organizational skills with an advanced inquisitive mindset.
• Advanced math skills. Ability to calculate advanced figures such as percentages, discounts, and markups.

About CBRE Group, Inc.

CBRE Group, Inc. (NYSE: CBRE), a Fortune 500 and S&P 500 company headquartered in Dallas, is the world’s largest commercial real estate services and investment firm and a premier provider of critical infrastructure services. The company has more than 155,000 employees serving clients in more than 100 countries. CBRE serves clients through four business segments: Advisory (leasing, sales, debt origination, mortgage servicing, valuations); Building Operations & Experience (facilities management, property management, flex space & experience, critical infrastructure); Project Management (program management, project management, cost consulting); Real Estate Investments (investment management, development). Please visit our website at www.cbre.com.