Urgent Hiring: Facilities Coordinator (Soft Services)

CBRE; Kuala Lumpur; On-site; MYR 60,000 - 90,000; Full time

Job summary

CBRE is seeking a Facilities Coordinator in Kuala Lumpur to oversee cross‑functional activities coordinating with clients, vendors, and contractors to ensure work orders are completed efficiently.

The role supports facility operations, repairs, and investment planning, requiring strong organizational and analytical skills. Candidates should have a Diploma or Degree with 3–4 years of related experience and be proficient in MS Office.

Qualifications

• Diploma or degree with relevant experience in facilities or operations.
• Experience in coordinating with landlords, tenants, vendors, and service providers.
• Strong stakeholder and client management skills and ability to manage multiple stakeholders.

Responsibilities

• Point of contact for escalated communications between landlord, tenants, and service providers and ensure policies and reporting formats are followed.
• Allocate work orders and schedule repairs from requests.
• Review data from work order reports and present performance and progress reports to management.
• Review all work orders, proposals, department files, and other vendor paperwork for accuracy and compliance.
• Check rooms and furniture to identify needs for repairs or renovations.
• Fix minor malfunctions in office equipment.
• Research new services and appliances to facilitate operations.
• Gather and analyze data to identify and solve complex problems with little precedent.
• Impact own team and other teams whose work activities are closely related.
• Suggest improvements to existing processes to boost team efficiency.

Skills

Stakeholder management

Vendor management

Microsoft Office

Organizational skills

Analytical thinking

Education

Diploma / Degree

Tools

MS Office Suite

Job description

About The Role

As a CBRE Facilities Coordinator, you'll oversee team activities that coordinate with clients, vendors, and contractors to make sure work orders are complete.

This job is a part of the Facilities Management functional area which focuses on all aspects of the operations of a set of assets, providing support to the Property Managers regarding all repairs and investment plans.

What You’ll Do

• Point of contact for escalated communications between landlord, tenants, and service providers by ensuring all procedures, policies, and reporting formats are understood, and implemented.
• Allocate work orders and schedule repairs from requests.
• Review data from work order reports and create and present performance and progress status reports to management.
• Review all work orders, proposals, department files, and other paperwork submitted by vendors for accuracy and compliance.
• Check rooms and furniture to identify needs for repairs or renovations.
• Fix minor malfunctions in office equipment.
• Research new services and appliances to facilitate operations.
• Gather and analyze data to identify and solve complex problems that arise with little or no precedent. May recommend new techniques.
• Impact own team and other teams whose work activities are closely related.
• Suggest improvements to existing processes and solutions to improve the efficiency of the team.

What You’ll Need:

• Min Diploma / Degree with 3-4 years of job-related experience.
• Experienced with stakeholder management, client management & vendor management.
• Experienced managing janitorial and security services.
• A comprehensive understanding of a range of processes, procedures, systems, and concepts within own job function is required.
• Ability to evaluate and communicates unusual and/or complex content in a concise and logical way.
• In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
• Organizational skills with an advanced inquisitive mindset.
• Advanced math skills. Ability to calculate advanced figures such as percentages, discounts, and markups.