Urgent Hiring: Facilities Coordinator (Soft Services)

CBRE Group, Inc.; Kuala Lumpur; On-site; MYR 45,000 - 78,000; Full time

Job summary

CBRE Group, Inc. in Kuala Lumpur is seeking a Facilities Coordinator to oversee day-to-day operations and coordinate with clients, vendors, and contractors to ensure work orders are completed efficiently.

The role focuses on supporting Property Managers with repairs, maintenance plans, and adherence to service standards, while identifying opportunities to improve processes and service delivery within the facilities portfolio.

Qualifications

• 3-4 years of job-related experience.
• Experience with stakeholder, client and vendor management.
• Experience managing janitorial and security services.
• Proficient in MS Office (Word, Excel, Outlook).
• Strong organizational and analytical skills.

Responsibilities

• Serve as the point of contact for escalated communications between landlord, tenants, and service providers.
• Allocate work orders and schedule repairs from requests.
• Review work order data and present performance reports to management.
• Review vendor paperwork for accuracy and compliance.
• Check rooms and furniture to identify repair needs.
• Fix minor malfunctions in office equipment.
• Research new services and appliances to improve operations.
• Analyze data to solve complex problems with little precedent.
• Coordinate with related teams to align work activities.
• Suggest process improvements to increase team efficiency.

Skills

Stakeholder management

Vendor management

Facilities management

Microsoft Office

Organizational skills

Analytical/math skills

Education

Diploma / Degree (3-4 years)

Tools

Facility management software

Job description

About the Role:

As a CBRE Facilities Coordinator, you'll oversee team activities that coordinate with clients, vendors, and contractors to make sure work orders are complete.

This job is a part of the Facilities Management functional area which focuses on all aspects of the operations of a set of assets, providing support to the Property Managers regarding all repairs and investment plans.

What You’ll Do:

• Point of contact for escalated communications between landlord, tenants, and service providers by ensuring all procedures, policies, and reporting formats are understood, and implemented.
• Allocate work orders and schedule repairs from requests.
• Review data from work order reports and create and present performance and progress status reports to management.
• Review all work orders, proposals, department files, and other paperwork submitted by vendors for accuracy and compliance.
• Check rooms and furniture to identify needs for repairs or renovations.
• Fix minor malfunctions in office equipment.
• Research new services and appliances to facilitate operations.
• Gather and analyze data to identify and solve complex problems that arise with little or no precedent. May recommend new techniques.
• Impact own team and other teams whose work activities are closely related.
• Suggest improvements to existing processes and solutions to improve the efficiency of the team.

What You’ll Need:

• Min Diploma / Degree with 3-4 years of job-related experience.
• Experienced with stakeholder management, client management & vendor management.
• Experienced managing janitorial and security services.
• A comprehensive understanding of a range of processes, procedures, systems, and concepts within own job function is required.
• Ability to evaluate and communicates unusual and/or complex content in a concise and logical way.
• In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
• Organizational skills with an advanced inquisitive mindset.
• Advanced math skills. Ability to calculate advanced figures such as percentages, discounts, and markups.