Underwriting Automation & Solutions Analyst

aia; Kuala Lumpur; On-site; MYR 120,000 - 180,000; Full time

Job summary

AIA in Malaysia is seeking an Actuarial Business Analyst to support underwriting automation and system enhancement initiatives through business analysis, testing, and production support. The role partners with business and technology stakeholders to improve underwriting processes, Straight Through Processing (STP), and digital capabilities.

Ideal for professionals with experience in Business Analysis, System Support, Testing, and Underwriting Operations who bridge business and technology to

Qualifications

• Bachelor's degree in related discipline is required.
• 5-8 years of experience in Business Analysis, System Support, Testing, or Insurance System Implementation.
• Hands-on experience with UAT/SIT, production support, and underwriting systems.
• Knowledge of underwriting processes and insurance products, ideally Life Insurance or Takaful.

Responsibilities

• Support underwriting automation solutions and rules engines during development, testing and maintenance.
• Gather, analyse, and translate business requirements into functional specifications and system solutions.
• Drive system improvements for STP, electronic submission platforms, and underwriting applications.
• Prepare and execute test scenarios, coordinate issue resolution, and perform post-deployment validation.
• Collaborate with business users, IT teams, and vendors on implementations and enhancements.

Skills

Business Analysis

System Support

Testing

Underwriting Operations

Education

Bachelor's Degree in Medical Science

Tools

JIRA

Job description

AIA in Malaysia is seeking an Actuarial Business Analyst to support underwriting automation and system enhancement initiatives through business analysis, testing, and production support. The role partners with business and technology stakeholders to improve underwriting processes, Straight Through Processing (STP), and digital capabilities.

Ideal for professionals with experience in Business Analysis, System Support, Testing, and Underwriting Operations who bridge business and technology to