Underwriting Assistant

South Wind Risks Management Sdn Bhd; Johor Bahru; On-site; MYR 24,000 - 32,000; Full time

Job summary

South Wind Risks Management Sdn Bhd is seeking a client-focused insurance services professional in Malaysia. The role involves handling policy renewals, answering insurance inquiries, and supporting administrative tasks to ensure smooth operations. You will build strong client relationships and liaise with insurers to facilitate claims and policy processes.

Travel to meet customers is expected as needed. Training will be provided for those new to insurance, with emphasis on learning underwriting

Qualifications

• Customer service mindset and client focus.
• Basic knowledge of general insurance concepts.
• Strong communication and interpersonal skills.
• Willingness to travel to meet clients as required.
• Proactive attitude and ability to learn quickly.
• Training provided for suitable candidates.

Responsibilities

• Handle policy renewals and ensure timely follow-up with clients.
• Assist customers with insurance enquiries, policy matters, and claims.
• Support day-to-day administrative and operational tasks.
• Establish and maintain professional relationships with clients.
• Liaise with clients, insurers, and relevant parties to facilitate processes.
• Attend client meetings and occasional outdoor visits to meet customers.
• Assist with general insurance tasks, documentation, and administration.
• Willing to learn more about insurance underwriting.

Skills

Customer service

Insurance knowledge

Relationship building

Communication

Willing to travel

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

• Responsible for handling policy renewals and ensuring timely follow-up with clients.


• Assist customers with their insurance enquiries, policy matters, and insurance claims.


• Support day-to-day administrative and operational matters.


• Establish and maintain professional and strong relationships with clients.


• Liaise with clients, insurers, and relevant parties to facilitate smooth policy and claims processes.


• Attend client meetings and make occasional outdoor visits to meet customers when required.


• Assist with general insurance-related tasks, documentation, and administrative work.


• Willing to learn and develop knowledge in general insurance and underwriting.

Requirements:

• Responsible, sincere, honest, and hardworking.


• Positive attitude with a strong sense of responsibility.


• Proactive, willing to learn, and able to adapt to new tasks.


• Good communication and interpersonal skills.


• Comfortable communicating with customers and building good client relationships.


• Willing to travel and meet customers outside the office when required.


• Previous experience in insurance is an advantage, buttraining will be provided for suitable candidates.