Tuition Centre Admin

Pusat Tuisyen Tutor Tutor Cemerlang; Subang Jaya; On-site; MYR 28,000 - 45,000; Full time

Benefits offered by this job

EPF

SOCSO

Annual Leave

Medical Leave

Health Insurance

Job summary

Pusat Tuisyen Tutor Tutor Cemerlang in Subang Jaya is seeking a dedicated Administrative Assistant to join our team. You will manage student records, schedule classes, handle inquiries, and maintain a welcoming front desk environment.

You will support tutors and management with learning materials, reports, payments, and petty cash, while ensuring accurate data entry, smooth communications with parents, and compliance with center guidelines.

Qualifications

• Experience in front desk/administrative roles is preferred.
• Ability to organize records, schedules and documents accurately.
• Strong communication with parents, students and staff.
• Experience handling payments and basic petty cash handling.
• Proactive, reliable and able to multi-task in a busy tuition center.

Responsibilities

• Greet and assist students, parents, and visitors in a friendly, professional manner.
• Manage student enrollment, registration, and record-keeping with accurate documentation.
• Handle calls, emails, and mail; direct inquiries to the right staff.
• Maintain reception area cleanliness and organization for a welcoming environment.
• Assist with scheduling classes, tutors, and student appointments; update schedules as needed.
• Process tuition payments and issue receipts; maintain financial records.
• Provide general admin support to centre manager and tutors (photocopying, scanning, data entry).
• Manage office supplies inventory and arrange stock replenishment.
• Assist with centre events, workshops, and parent–teacher meetings.
• Troubleshoot basic office equipment; escalate issues when necessary.

Skills

Administrative support

Class scheduling

Data entry

Bookkeeping basics

Customer service

Office coordination

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Provide administrative support including managing student records, scheduling classes, and handling inquiries via phone, email, and in person.

Greet and assist students, parents, and visitors in a friendly and professional manner, ensuring a welcoming environment.

Maintain the cleanliness and organization of the tuition center's reception area and common spaces.

Assist with the preparation of learning materials, reports, and other documents as needed by tutors and management.

Handle basic bookkeeping tasks such as collecting fees, issuing receipts, and managing petty cash.

Coordinate with tutors regarding class schedules, student attendance, and any special requests.

Manage and update the center's database with student information, attendance records, and feedback.

Respond to parent inquiries about student progress, fees, and center policies with accuracy and empathy.

Ensure all administrative processes are carried out efficiently and in compliance with center guidelines.

Support marketing and outreach activities by distributing flyers, managing social media updates, and assisting with event organization.

Requirement

• Provide administrative support including managing student records, scheduling classes, and handling inquiries via phone, email, and in person.
• Greet and assist students, parents, and visitors in a friendly and professional manner, ensuring a welcoming environment.
• Maintain the cleanliness and organization of the tuition center's reception area and common spaces.
• Assist with the preparation of learning materials, reports, and other documents as needed by tutors and management.
• Handle basic bookkeeping tasks such as collecting fees, issuing receipts, and managing petty cash.
• Coordinate with tutors regarding class schedules, student attendance, and any special requests.
• Manage and update the center's database with student information, attendance records, and feedback.
• Respond to parent inquiries about student progress, fees, and center policies with accuracy and empathy.
• Ensure all administrative processes are carried out efficiently and in compliance with center guidelines.
• Support marketing and outreach activities by distributing flyers, managing social media updates, and assisting with event organization.

Responsibility

• Greet and assist students, parents, and visitors in a professional and friendly manner, providing information about the tuition centre's programs and services.
• Manage student enrollment, registration, and record-keeping, ensuring all necessary documentation is accurately completed and maintained.
• Handle incoming and outgoing communications, including phone calls, emails, and mail, responding to inquiries and directing them to the appropriate personnel.
• Maintain the cleanliness and organization of the reception area and common spaces, ensuring a welcoming environment for students and staff.
• Assist with scheduling and coordinating classes, tutors, and student appointments, making necessary adjustments as required.
• Process payments for tuition fees and other services, issuing receipts and maintaining accurate financial records.
• Provide general administrative support to the centre manager and tutors, including photocopying, scanning, and data entry.
• Manage inventory of office supplies and learning materials, ordering new stock as needed and ensuring adequate availability.
• Support the organization and execution of centre events, workshops, and parent-teacher meetings.
• Handle basic troubleshooting of office equipment such as printers and computers, and elevate technical issues when necessary.

Benefits

• EPF
• SOCSO
• Annual Leave
• Medical Leave
• Health Insurance