Travel Tech Systems Enablement Specialist

Flight Centre Travel Group; Kuala Lumpur; In loco; MYR 63.000 - 89.000; Tempo pieno

Vantaggi offerti da questo lavoro

Inclusive culture

Work–Life Balance

Buzz Nights

Global Gathering

Descrizione del lavoro

FCM Travel is seeking a Systems Enablement Specialist to act as the process owner for M&E and bridge business requirements with technology solutions. You will enforce, govern, and continuously improve operational standards and tool usage across global OBW standards, collaborating with global product owners and regional teams.

The role focuses on M&E but includes support across brands to ensure scalable, future-fit processes.

Competenze

• Minimum 3-5 years experience in business systems, process improvement, or operations roles.
• Proven experience with business process mapping, documentation, and optimisation.
• Demonstrated ability to configure and manage business systems/platforms.
• Strong stakeholder management experience across multiple organisational levels.

Conoscenze

Business systems

Process improvement

Operations

Stakeholder management

Strumenti

CRM

Booking platforms

Workspace

Descrizione del lavoro

FCM Travel is seeking a Systems Enablement Specialist to act as the process owner for M&E and bridge business requirements with technology solutions. You will enforce, govern, and continuously improve operational standards and tool usage across global OBW standards, collaborating with global product owners and regional teams.

The role focuses on M&E but includes support across brands to ensure scalable, future-fit processes.