Travel Sales

Zhaf Travel & Tours Sdn. Bhd.; Kuala Lumpur; On-site; MYR 33,000 - 67,000; Full time

Job summary

Zhaf Travel & Tours Sdn. Bhd. in Kuala Lumpur is seeking a motivated Travel Sales professional to drive sales, build client relationships, and craft memorable travel experiences in Sri Petaling. You will provide expert advice, tailor itineraries, and deliver outstanding service in a fast-paced environment.

Ideal candidates bring travel sales experience, strong communication skills, and a client-focused mindset to expand the customer base and achieve sales targets with professionalism.

Qualifications

• Proven travel sales or consultancy experience in hospitality/tourism.
• Strong sales acumen with a track record of meeting targets.
• Excellent knowledge of destinations, packages, and visa processes.
• Proficient with travel booking systems and software.

Responsibilities

• Identify and pursue new business opportunities with clients.
• Build and maintain relationships with existing and prospective customers.
• Provide travel advice and personalised recommendations.
• Prepare detailed itineraries and quotations meeting profitability standards.
• Handle client inquiries and resolve issues to maintain satisfaction.
• Meet and exceed monthly and quarterly sales targets.
• Stay updated on destinations, visa rules, trends, and industry developments.
• Collaborate with team members to share best practices.

Skills

Travel sales experience

Client relationships

Communication skills

Customer service

Tools

Travel booking systems

Job description

About the role

We are seeking an enthusiastic and customer-focused Travel Sales professional to join our team in Sri Petaling, Kuala Lumpur. This is an excellent opportunity to build a rewarding career in the travel and tourism industry, where you will be responsible for driving sales, building client relationships, and creating memorable travel experiences for our customers. Working in a dynamic and fast-paced environment, you will play a key role in expanding our client base and achieving sales targets whilst delivering exceptional service.

What you'll be doing

• Identifying and pursuing new business opportunities with potential clients through proactive sales and marketing efforts
• Building and maintaining strong relationships with existing and prospective customers to ensure repeat business and client satisfaction
• Providing expert travel advice and personalised recommendations based on client preferences, budgets and travel requirements
• Preparing detailed travel itineraries and quotations that meet client expectations and company profitability standards
• Handling client enquiries and resolving issues promptly to maintain customer satisfaction and loyalty
• Meeting and exceeding monthly and quarterly sales targets and key performance indicators
• Staying updated on travel destinations, visa requirements, travel trends and industry developments
• Collaborating with team members to share best practices and contribute to overall team success

What we're looking for

• Proven experience in travel sales, travel consultancy or a related customer-facing sales role within the hospitality and tourism sector
• Strong sales acumen with a demonstrated track record of achieving or exceeding sales targets
• Excellent knowledge of travel destinations, travel packages, visa processes and travel regulations
• Proficiency in travel booking systems and software, along with strong computer literacy
• Outstanding communication and interpersonal skills with the ability to build rapport with diverse clients
• Exceptional customer service orientation with a genuine passion for delivering client satisfaction
• Ability to work independently and as part of a collaborative team in a fast-paced environment