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AF Travel Sdn Bhd is seeking a proactive Travel Consultant to join our dynamic team in Kuala Lumpur. The role welcomes candidates with 1–5 years of travel agency experience and strong knowledge of airline reservations, GDS systems, and visa coordination.
You will manage end-to-end itineraries for corporate and leisure clients. You will liaise with clients, process bookings and invoices, and ensure service excellence in a fast-paced environment.
We are seeking an experienced and proactive Mid Junior Travel Officer (1-3years) and Mid-Level Travel Officer (3-5years) to join our dynamic team.
The ideal candidate will manage end-to-end travel itineraries, handle corporate bookings, and ensure exceptional service delivery. Requirements include travel agency experience, strong reservation system knowledge, and excellent communication skills.
Bookings & Reservations:Manage comprehensive flight, hotel, and transport bookings for corporate or leisure clients.
Itinerary Planning:Create, customize, and finalize travel itineraries, including visa and insurance coordination.
Client Management:Act as the main point of contact, ensuring prompt resolution of travel issues.
System Operation:Utilize GDS (e.g., Amadeus/Sabre) for ticketing and reservation management.
Documentation:Process invoices, credit notes, and travel documents accurately.
Minimum 1-3 year and 3–5 years of experience in travel agency operations or a similar role.
Proven knowledge of airline reservation systems and travel software.
Strong understanding of travel safety, documentation, and visa requirements.
Ability to work in a fast-paced environment and handle high-pressure situations.
Prefer candidate who can speak Mandarin to liaise with mandarin client. Good communication in English is a must.
Highly organized with the ability to work under pressure.