Transformation Project-Change Manager

Air Liquide; Petaling Jaya; On-site; MYR 120,000 - 180,000; Full time

Job summary

Air Liquide's ALBS unit in Kuala Lumpur seeks a Transformation Project- Change Manager to lead end-to-end Change Management across APAC deployment waves. You will coordinate with project teams, Capgemini, BPOs, and finance stakeholders to shape governance and adoption strategies.

You will drive training, communications, and governance through the DAC, ensuring governance on business processes and system solution changes while fostering sustainable adoption.

Qualifications

• Bachelor's or Master's degree in Business Admin, Finance, Digital & IT or related discipline.
• 5+ years of experience leading Change Management or Transformation PMO in large-scale regional transformations.
• Hands-on ERP implementation experience in MS Dynamics 365, Oracle EBS or SAP S/4HANA within GBS domains.

Responsibilities

• Lead end-to-end Change Management Framework across APAC/AMEI deployment waves.
• Collaborate with ALign Project team, Capgemini, BPOs, and Finance representatives.
• Organize training, prepare communications, and ensure user adoption.

Skills

Change Management

PMO

Stakeholder Management

Governance

Cross-Cultural Leadership

English Proficiency

ERP Implementations

Education

Bachelor's or Master's in Business Admin, Finance, Digital & IT

Tools

MS Dynamics 365

Oracle EBS

SAP S/4HANA

Google Workspace

Gemini AI Tools

Job description

ALBS is an Air Liquide entity in Kuala Lumpur, regrouping for the APAC scope its Business Service Centers (Kuala Lumpur and Shanghai) as well as the two Global Functions (IT, Digital and Procurement). Designed to derive optimal value by better leveraging technology, people and competencies, the ultimate goal is to boost efficiency and deliver outstanding and sustainable performance while keeping a strong focus on customer centricity. This Organization is striving for excellence, adopting the Best in Class models to deliver value through simplification and standardization of processes, while adhering to Internal controls and compliance requirements.

The Transformation Project-Change Manager will be responsible for orchestrating the end-to-end Change Management Framework across all ALign APAC/AMEI deployment waves. Working in close collaboration with the ALign Project team, System integrator (Capgemini), Global Business Process Owners(BPOs), Cluster BPOs, and Regional/Country Finance representatives. The incumbent will establish structured change management strategies, assess business impacts, manage communications, organize training and ensure user adoption.

The Transformation Project-Change Manager will also support the project team in organizing the ALign Design Authority Committee (DAC) to ensure proper governance on the business process & system solution change.

How will you CONTRIBUTE and GROW?

1.Change Strategy & Governance

Drive the ALign APAC Change Management Plan: Execute and continuously refine the regional change strategy tailored to different stakeholder populations across clusters.

Governance & Reporting: Track & report Change Management action status to Project management and key stakeholders. .

2. Business Impact Assessment

Population Impact Mapping: Identify and actively engage impacted groups including Cluster/Country CFOs, GBS Finance, Country Finance, Active Cycle/Procurement business teams.

Business Impact Analysis: Analyze tool, process, and people impacts stemming from ALign with support from cluster BPOs and propose the adoption action plan.

Measuring efficiency: Assess resource needs during ALign deployment and measure the efficiency generation from ALign.

3. Communications

Communication Management: Prepare and publish communications across multiple channels including dedicated project portals, newsletters, Internal meetings, videos and posters.

Documentation Management: Structure the change management document and deliverables, including Processes document, Gap analysis document, Training material, Communication toolkits etc.

4. Training organization

Training Plan: Coordinate with system integrator to develop training planning for BPO, Key User and End User..

Training material: Coordinate with system integrator and cluster BPOs to prepare, review and update training materials.

Training organization : Responsible for training schedules, attendee matrix, and logistics to ensure effective delivery of the training.

5. Design Authority Committee(DAC) coordination

Gap follow-up: Coordinate with BPOs on the gap to be presented to DAC and ensure readiness.

DAC Planning: Schedule the DAC and manage the DAC agenda

DAC followup : Facilitate the discussion during the DAC and communicate the decision.

6. Sustainability & User Adoption

Post-go-live change management: Define and follow the post-go-live change support models.

Continuous Improvement: Work together with the GBS operation team on post-go-live performance monitoring, and continuous improvement feedback.

Capitalization : Work with the project team on the capitalization of lessons learned during each wave and implementation plan.

Are you a MATCH?

Education & Experience

Education: Bachelor's or Master's degree in Business Administration, Finance, Digital & IT or related discipline.

Professional Experience: 5-8+ years of experience leading Change Management or Transformation PMO activities in large-scale regional enterprise transformations.

ERP Transformation Track Record: Hands-on experience in major ERP implementations (MS Dynamics 365, Oracle EBS, or SAP S/4HANA) within Finance, Accounting, and Shared Services (GBS) domains.

Technical & Methodological Competencies

Change Methodologies: Strong working knowledge on change management frameworks.

PMO & Governance Skills: Proficiency in PMO tools, risk management, readiness tracking, and status reporting in a complex multi-country governance matrix.

Digital Tools: Proficiency in Google Workspace (Google Sites, Slides, Docs), AI tool (Gemini), and multimedia content creation.

Soft Skills & Regional Agility

Cross-Cultural Leadership: Proven ability to influence and engage diverse, cross-cultural teams across APAC and AMEI.

Stakeholder Management: Exceptional interpersonal skills with ability to build trust with executives and operational teams.

Language Proficiency: Fluent in written and spoken English. Working knowledge of additional Asian languages (Mandarin, Japanese, Korean) i