ERP Finance Process Specialist

PERSOL Workforce Solutions Malaysia Sdn Bhd; Petaling Jaya; In loco; MYR 120.000 - 180.000; Tempo pieno

Descrizione del lavoro

PERSOL Workforce Solutions Malaysia Sdn Bhd in Selangor invites an ALign FiCoPro Process Specialist to document end-to-end FiCoPro financial processes across APAC. You will work with Global BPO, GBS APAC and Capgemini to update core model workflows integrating G365, SAP and other satellite apps, and to draft level-4 SOPs and level-5 desktop manuals.

The role requires 5–8+ years of ERP process experience, strong documentation, and the ability to map processes; proficiency with D365 F&O, Oracle

Competenze

• Bachelor's or Master's degree in Accounting, Finance, Business Administration, Information Systems or related field.
• 5–8+ years in ERP business process design, documentation or systems implementation in large regional transformations.
• Proven track record in end-to-end finance process engineering across shared services (GBS) and corporate finance.
• Hands-on with Microsoft Dynamics 365 Finance & Operations (D365 F&O), Oracle EBS, or SAP S/4HANA.
• Strong documentation skills: translate complex tech/functional architecture into clear flowcharts.
• Expertise in process mapping methodologies and tools.
• Proficiency in Google Workspace and AI-assisted productivity tools (Gemini).
• Exceptional analytical skills with attention to detail and process rigor.
• Strong cross-cultural stakeholder management across multi-country teams.

Mansioni

• Update the FiCoPro core model process workflow with the Global BPO following Align Program deployment.
• Update FiCoPro core model process integrating G365 and SAP with other satellite applications for end-to-end coverage.
• Develop the GBS standard operating processes (level 4) and working instructions (level 5) with IT data flows.
• Develop APAC working instructions covering exact system clicks, field entries and navigation.
• Establish a centralized, version-controlled repository of FiCoPro process documents for GBS APAC.
• Implement document governance to ensure traceability of creation, validation and release.
• Develop communication and training kits for FiCoPro core model processes.
• Support cluster BPO with gap analyses and change management.
• Establish continuous improvement via user feedback and change requests; leverage process mining and AI tools.

Conoscenze

ERP business process design

Process documentation

Stakeholder management

Process mapping

Analytical thinking

Cross-cultural collaboration

Formazione

Bachelor's or Master's degree in Accounting, Finance, Business Administration, Information Systems or related field

Strumenti

D365 F&O

Oracle EBS

SAP S/4HANA

Google Workspace

Gemini AI tools

Descrizione del lavoro

The ALign FiCoPro Process Specialist will be responsible for documenting the end-to-end business processes across all FiCoPro functional domains for the ALign APAC Program. Working in close collaboration with the FiCoPro Business Lead, Global and Cluster Business Process Owners (BPOs), GBS Operation APAC teams, and the System Integrator (Capgemini). The primary focus of this role is twofold: (1) Support the Global BPO to update the FiCoPro core model process workflow (level 3) that integrate group core ERP solution (G365 and SAP) and other group standard satellite applications (Coupa, OpenText, Graphite, Kyriba, ALNET, ReconciAL, Workday, and ServiceNow etc.), and (2) based on group FiCoPro core model process and G365 core solution, develop the GBS standard operation process (level 4) and working instruction (Level 5) covering the end-to-end business processes executed by GBS and affiliates.

Key responsibilities

Support the Global BPO to update the FiCoPro core model process workflow following the Align Program deployment.

Support the Global BPO to update FiCoPro core model process that integrate group core ERP solution (G365 and SAP) and other group standard satellite applications to ensure coverage of end to end processes.

Based on the group FiCoPro core model process and G365 core solution, develop the GBS standard operation process (level 4) with step-by-step activities connecting with IT system data flow, covering the end-to-end business processes executed at both GBS and affiliates.

Support the GBS APAC domain leaders to develop the GBS APAC working instruction (Desktop manual) (level 5) covering exact system clicks, field entries, and transactional navigation, integrating the country specific customization and operational details.

Establish a visualized, centralized, version-controlled repository of the process document for GBS APAC.

Implement document governance processes to ensure traceability of process creation, validation and release.

Support the Global BPO to develop the communication and training kit of the FiCoPro core model processes.

Support the Cluster BPO on gap analyses between the standard process and current process, and change management.

Establish a continuous improvement mechanism to incorporate feedback from users and change requests identified during subsequent Align deployment.

Leverage Process mining and AI tools, update the document based on existing processes documents (FiCoPro core model process, D365 training material, Process workflow from P2P and Activity cycle etc).

Requirements

Bachelor's or Master's degree in Accounting, Finance, Business Administration, Information Systems, or related field.

5–8+ years of professional experience in ERP Business Process Design, Process Documentation, or Systems Implementation Consulting within large-scale regional enterprise transformations.

Proven track record in end-to-end finance process engineering across shared services (GBS) and corporate finance environments.

Hands-on experience with Microsoft Dynamics 365 Finance & Operations (D365 F&O / FiCoPro), Oracle EBS, or SAP S/4HANA.

Strong documentation skills: ability to translate complex technical/functional architecture into clear, user-friendly process flowcharts.

Expertise in process mapping methodologies and tools.

Proficiency in Google Workspace (Google Docs, Sheets, Slides, Google Sites) and AI-assisted productivity tools (Gemini).

Exceptional analytical skills with high attention to detail and process rigor.

Strong cross-cultural stakeholder management and facilitation skills across multi-country teams.