Training Operation Specialist

Hytech Consulting Management Sdn Bhd; Kuala Lumpur; On-site; MYR 67,000 - 112,000; Full time

Job summary

Hytech Consulting Management Sdn Bhd in Kuala Lumpur is seeking a Training Operation Specialist to manage our LMS, oversee HRDF/HRD Corp submissions, and coordinate external training programs.

You will handle course setup, learner access, billing, and vendor logistics, with 2+ years in training operations or L&D support and a diploma or degree in HR or business. Experience with Excel reporting is advantageous.

Qualifications

• Diploma/Degree in HR, Business Administration or related field.
• 2+ years' experience in training operations, L&D support or HR shared services.
• Hands-on experience with Malaysia HRDF/HRD Corp claims and compliance.
• Working knowledge of LMS administration and Excel/reporting tools.
• Strong coordination, detail-orientation, and ability to manage multiple vendors/tasks.

Responsibilities

• Manage day-to-day LMS operations: course setup, user access, data accuracy.
• Handle HRDF/HRD Corp submissions, claims, and compliance documentation.
• Liaise with HRD Corp and internal finance to track claim reimbursement status.
• Source, coordinate, and manage external training vendors and program logistics.
• Track training budgets, reconcile costs, and consolidate training reports.
• Serve as first-line support for employees on LMS and training queries.

Skills

LMS admin

Vendor coordination

Excel reporting

Detail oriented

English proficiency

Education

Diploma/Degree in HR or Business

Tools

Excel

Reporting tools

Job description

Hytech is a leading management consulting firm headquartered in Australia and Singapore, specialising in digital transformation for fintech and financial services organisations. We deliver end-to-end consulting services and provide robust middle- and back-office solutions that enable our clients to optimise operations, enhance efficiency, and stay ahead in a fast-evolving digital landscape.

With more than 2,000 professionals worldwide, Hytech has a strong and growing international presence, with offices across Australia, Singapore, Malaysia, Taiwan, the Philippines, Thailand, Morocco, Cyprus, Dubai, and beyond.

About the Role

We are looking for a Training Operation Specialist to manage our LMS platform, oversee Malaysia HRDF (HRD Corp) compliance and claims, and coordinate the execution of external training programs.

Job Description

• Manage day-to-day LMS operations, including course setup, user access, and learning data accuracy
• Handle HRDF/HRD Corp submissions, claims, and compliance documentation (e.g., levy tracking, grant/claim applications)
• Liaise with HRD Corp and internal finance to track claim reimbursement status
• Source, coordinate, and manage external training vendors and program logistics
• Track training budgets, process cost reconciliation, and consolidate training reports
• Serve as first-line support for employees on LMS and training-related queries

Job Requirements

• Diploma/Degree in HR, Business Administration, or related field
• Minimum 2 years' experience in training operations, L&D support, or HR shared services
• Hands-on experience with Malaysia HRDF/HRD Corp claims and compliance is required
• Working knowledge of LMS administration and Excel/reporting tools
• Strong coordination skills, detail-oriented, able to manage multiple vendors/tasks simultaneously
• Good written and spoken English, fluency in Mandarin is a plus