Training Academy Experience & Logistics Coordinator

Prestwick Aerosystems; Shah Alam; On-site; MYR 67,000 - 100,000; Full time

Job summary

Airbus Helicopters Malaysia SDN. BHD. is seeking a Training Academy Customer Support Coordinator to ensure smooth arrival logistics, scheduling of simulators, and excellent on-site service for visiting pilots, technicians, and instructors.

You will manage trainee arrival kits, access cards, schedules, catering, hotel/transport, monitor facility upkeep, and report customer satisfaction data to HQ for continuous service improvements.

Qualifications

• Experience in customer service or training coordination.
• Ability to manage multiple tasks and coordinate with stakeholders.
• Excellent communication and data reporting skills.

Responsibilities

• Manage arrival logistics for incoming trainees, including welcome kits and accommodation.
• Provide on-site assistance to trainees during programs.
• Coordinate simulator and pilot/technician training schedules.
• Monitor facility cleanliness and oversee merchandise inventory.

Skills

Customer service

Scheduling

Facilities management

Job description

Airbus Helicopters Malaysia SDN. BHD. is seeking a Training Academy Customer Support Coordinator to ensure smooth arrival logistics, scheduling of simulators, and excellent on-site service for visiting pilots, technicians, and instructors.

You will manage trainee arrival kits, access cards, schedules, catering, hotel/transport, monitor facility upkeep, and report customer satisfaction data to HQ for continuous service improvements.