Trainee, HR Services

Averis Sdn Bhd; Penang; On-site; MYR 45,000 - 78,000; Full time

Benefits offered by this job

Medical, dental & optical benefits

Cross-functional training

Overseas postings & short-term second­

Learning & development programs

Rewards & recognition awards

Recreational & employee engagement

Job rotations

Professional membership subscriptions

Job summary

Averis Sdn Bhd, a multinational Global Business Services provider, invites applications for a claims processing role based in Malaysia. The candidate will verify day-to-day claims, process expenses, and ensure accuracy in SAP systems.

You will coordinate with BG HR, BG Finance, and CSC Finance to ensure correct postings and timely payments. The role emphasizes service management, continuous improvement, and timely handling of inquiries via email and helpdesk tickets, with opportunities for

Qualifications

• Experience in processing claims and expenses.
• Proficiency with SAP and financial systems for posting.
• Strong communication with vendors and business groups.

Responsibilities

• Verify claims and ensure accuracy, completeness, and timeliness.
• Create and maintain all claims-related information in SAP and documents.
• Process and post claims according to schedule; coordinate with BG HR/BG Finance.

Skills

Claims processing

SAP

Finance posting

Vendor liaison

Customer service

Tools

ESS

SAP

Job description

Here at Averis, our common purpose is to improve lives by developing resources sustainably. Our people are crucial in helping us to realise our vision to be one of the best Global Business Solution (GBS) organization to support our customers in creating value for the Community, Country, Climate, Customer and Company.

Responsibilities:

Functional Tasks: 1. To perform claims verification day-to-day transaction processing and ensuring delivery quality in terms of accuracy, completeness and timeliness on a daily basis.

• To create and maintain all claims related information
• To process and update claims via ESS and manual claims documents received in the SAP system
• To execute claims posting as per agreed schedule.
• Coordinating with BG HR/BG Finance and CSC Finance on finance posting outputs.
• Liaise with Business Groups for authorization.
• Coordinate with Business Group for final amount to be paid.

2. To accurately process all expenses claims transactions within the given time frame. 3. All transactions should be processed i.e. entered into SAP or rejected according to the established process and procedures. 4. To ensure the accuracy and the completeness of the transaction processed.

5. To attend to CSC communication channels e.g. email and assigned Helpdesk tickets. 6. To monitor and process the request before specified deadline. 7. Perform other duties as and when delegated i.e. back-up function, business process improvement initiatives and ad-hoc projects.

8. Resolve employee and Business Groups queries related to statement of expenses claims status, finance posting report on timely basis. Service Management and Continuous Improvement: 1. Execute work in accordance with the service management framework by providing timely and accurate customer service.

2. Review backlog and cycle time reports to improve process flow times. 3. Minimise number of transaction escalations by ensuring all transactions are processed within agreed service timelines. 4. Ensure queries from vendor and Business Groups are attended to and resolved in a timely, responsible and proactive manner.

Established in 2006, Averis is recognised as a multinational Global Business Services and Solutions provider that specialises in Finance & Accounting, Human Resources, IT Project & Operation, Shipping Documentation, Change Management, Recruitment Process Outsourcing, Corporate Function Services, and Digital.

We're currently headquartered in Kuala Lumpur, Malaysia, and have recently expanded to Penang, Dubai, Brazil, and Indonesia. To date, we support our customers across various industries that range from manufacturing to RSPO certified palm, and clean and renewable energy.

Established in 2006, Averis is recognised as a multinational Global Business Services and Solutions provider that specialises in Finance & Accounting, Human Resources, IT Project & Operation, Shipping Documentation, Change Management, Recruitment Process Outsourcing, Corporate Function Services, and Digital.

We're currently headquartered in Kuala Lumpur, Malaysia, and have recently expanded to Penang, Dubai, Brazil, and Indonesia. To date, we support our customers across various industries that range from manufacturing to RSPO certified palm, and clean and renewable energy.

Perks and benefits

• Medical, dental, and optical benefits
• Cross-functional training
• Overseas postings and short-term secondments
• Learning and development programmes
• Reward and recognition awards
• Exciting recreational & employee engagement
• Opportunities for job rotations
• Professional membership subscriptions fees

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