Head of Global Infrastructure Operations

Averis Sdn Bhd; Kuala Lumpur; On-site; MYR 240,000 - 420,000; Full time

Benefits offered by this job

Medical benefits

Cross-functional training

Overseas postings

Learning and development programmes

Reward and recognition awards

Recreational & employee engagement

Job rotations

Professional membership subscriptions

Job summary

Averis Sdn Bhd, based in Kuala Lumpur, is seeking a Head of Global Infrastructure Operations to design and oversee cloud infrastructure, data centre operations and enterprise networking across the group. You will drive cloud migration, modernisation, and resilience while guiding highly skilled engineers on a global scale.

Join a growth‑minded, multinational team; lead automation, IaC (Terraform/Ansible), Kubernetes and Docker initiatives, and collaborate closely with Cybersecurity & EA to ensure

Qualifications

• A degree in the related job field.
• 8+ years of experience in a similar role.
• Willing to relocate to the job location.

Responsibilities

• Lead cloud infrastructure operations, including migration of workloads to Azure, AWS, or multi-cloud environments.
• Oversee global enterprise network operations (WAN, LAN, SD‑WAN, MPLS, VPN).
• Drive infrastructure modernisation with automation and IaC (Kubernetes, Docker, Terraform, Ansible) in a hybrid cloud.
• Ensure 24/7 infrastructure and network availability through monitoring and DR/BC planning.
• Manage data centre operations, capacity planning, and lifecycle management.
• Establish governance and change management aligned with ITIL best practices.
• Manage vendor relationships with cloud providers, network carriers, MSPs, and OEMs.
• Build and lead a geographically distributed team of cloud engineers and network engineers.
• Collaborate on secure infrastructure design, zero-trust, and cloud security posture management.
• Report KPIs, SLA performance, capacity forecasts, and risk posture to Group IT leadership.

Skills

Leadership

Team management

Strategic planning

Vendor management

Education

A degree in the related job field

Tools

Kubernetes

Docker

Terraform

Ansible

Datadog

SolarWinds

Job description

Head of Global Infrastructure Operations

Here at Averis, our common purpose is to improve lives by developing resources sustainably. Our people are crucial in helping us to realise our vision to be one of the best Global Business Solution (GBS) organization to support our customers in creating value for the Community, Country, Climate, Customer and Company.

Responsibilities:

We are the Global Shared Services Centre for a major client RGE (Royal Golden Eagle), one of the world’s largest resource-based manufacturing groups with diversified business in Pulp and Paper, Palm Oil (upstream & downstream), Viscose Fiber, FMCG, Energy, and other business segments. As Head of Infrastructure / Network Operations, you will co-lead the design, delivery, and management of cloud infrastructure, data centre operations, and enterprise networking across all Group business units globally. With the organisation undergoing a major cloud transformation, you will be instrumental in driving the migration of workloads to hyperscale cloud platforms, modernising network architecture, and ensuring world‑class infrastructure availability, performance, and resilience.

You are on a journey to join an exciting Company and be part of our success story. Here we will equip you with the know‑how and experience that will define your growth. In this role that you are about to embark on, you are required to carry out the following responsibilities:

• Lead cloud infrastructure operations and execution, including migration of on-premise workloads to Azure, AWS, or multi‑cloud environments.
• Oversee global enterprise network operations (WAN, LAN, SD‑WAN, MPLS, VPN)
• Drive infrastructure modernisation through the use of automation and agentic AI, including server virtualisation, containerisation (Kubernetes, Docker), Infrastructure-as-Code (Terraform, Ansible), and hybrid cloud architecture.
• Ensure 24/7 infrastructure and network availability through robust monitoring (Datadog, SolarWinds), incident management, and disaster recovery / business continuity planning.
• Manage data centre operations (co‑location and on‑premise) including capacity planning, lifecycle management, and decommissioning strategies.
• Establish and enforce infrastructure governance, standard operating procedures, and change management protocols aligned with ITIL best practices.
• Manage vendor relationships with cloud providers, network carriers, managed service providers, and hardware OEMs.
• Build, mentor, and lead a geographically distributed team of cloud engineers, server engineers, network engineers, and virtualisation engineers.
• Collaborate with Cybersecurity & EA on secure infrastructure design, zero‑trust network architecture, and cloud security posture management.
• Report on infrastructure KPIs, SLA performance, capacity forecasts, and risk posture to Group IT leadership.

To be successful in this role, it is recommended that you should have the following skills and qualifications:

• A degree in the related job field.
• At least 8 years or more working exposure or experience in a similar role.
• Willing to relocate to the job location.

Established in 2006, Averis is recognised as a multinational Global Business Services and Solutions provider that specialises in Finance & Accounting, Human Resources, IT Project & Operation, Shipping Documentation, Change Management, Recruitment Process Outsourcing, Corporate Function Services, and Digital.

We’re currently headquartered in Kuala Lumpur, Malaysia, and have recently expanded to Penang, Dubai, Brazil, and Indonesia. To date, we support our customers across various industries that range from manufacturing to RSPO certified palm, and clean and renewable energy.

Established in 2006, Averis is recognised as a multinational Global Business Services and Solutions provider that specialises in Finance & Accounting, Human Resources, IT Project & Operation, Shipping Documentation, Change Management, Recruitment Process Outsourcing, Corporate Function Services, and Digital.

We’re currently headquartered in Kuala Lumpur, Malaysia, and have recently expanded to Penang, Dubai, Brazil, and Indonesia. To date, we support our customers across various industries that range from manufacturing to RSPO certified palm, and clean and renewable energy.

Perks and benefits

• Medical, dental, and optical benefits
• Cross‑functional training
• Overseas postings and short‑term secondments
• Learning and development programmes
• Reward and recognition awards
• Exciting recreational & employee engagement
• Opportunities for job rotations
• Professional membership subscriptions fees