Tour Operation (Junior/Senior)

Columbia Leisure Sdn Bhd; Kuala Lumpur; On-site; MYR 33,000 - 60,000; Full time

Job summary

Columbia Leisure Sdn Bhd is seeking energetic and reliable individuals to join our inbound/outbound tour operations team in Kuala Lumpur. The role involves coordinating hotel, restaurant, and attraction bookings, and liaising with suppliers to ensure smooth travel experiences.

You will prepare itineraries, manage records, and support management with timely reports. Fresh graduates are welcome; training will be provided, with opportunities to grow in travel and event coordination within a dynamic

Qualifications

• Minimum: SPM/STPM/Diploma or higher.
• Fresh graduates welcome; training provided.
• Strong organizational and multitasking abilities.
• Good communication and interpersonal skills.
• Proficient in English, Mandarin and Bahasa Melayu; Mandarin skills preferred.
• Experience in travel, hospitality or event coordination is an advantage.

Responsibilities

• Handle hotel reservations, including negotiating rates and confirming bookings.
• Arrange restaurant bookings according to itinerary requirements and client preferences.
• Purchase and manage attraction or event tickets in advance to ensure availability.
• Coordinate and assign tour guides for group and individual bookings.
• Liaise with suppliers, hotels, restaurants and tour operators to ensure smooth operations.
• Maintain accurate records of bookings, payments and service confirmations.
• Assist in preparing itineraries and ensuring all arrangements meet client expectations.
• Provide timely updates and reports to the management team.
• To work on any ad hoc task/duties assigned by HOD

Skills

Organizational skills

Multitasking

Team player

Communication skills

Microsoft Office

Mandarin

English

Education

SPM/STPM/Diploma or higher

Job description

Handle hotel reservations, including negotiating rates and confirming bookings.

Arrange restaurant bookings according to itinerary requirements and client preferences.

Purchase and manage attraction or event tickets in advance to ensure availability.

Coordinate and assign tour guides for group and individual bookings.

Liaise with suppliers, hotels, restaurants and tour operators to ensure smooth operations.

Maintain accurate records of bookings, payments and service confirmations.

Assist in preparing itineraries and ensuring all arrangements meet client expectations.

Provide timely updates and reports to the management team.

To work on any ad hoc task/duties assigned by HOD

Requirements:

Candidates must be at least SPM/STPM/Diploma and above

Fresh Graduates/Entry Levels are welcome to apply. Training will be provided.

Strong organization and multitasking skills.

Good team player, independent, responsible and strong ability to work cross-function and under tight timelines.

Good communication and interpersonal skills.

Good command of English, Mandarin and Bahasa Melayu. We are seeking candidates proficient in Mandarin to effectively communicate with Mandarin-speaking clients.

Possess a high level of integrity and work ethics in handling confidential matters.

Good communication and negotiation abilities.

Proficient in Microsoft Office and equivalent tools.

Experience in travel, hospitality or event coordination is an advantage.

Hirer responsiveness Salary match Number of applicants

Columbia Leisure, is a full service inbound/outbound tour operator with excellent track records in Malaysia, winning numerous awards and recognition. Established by a team of individuals who have been at the forefront of the tourism industry for many years.

In line with our expansion plans we are looking for ambitious, energetic and reliable individuals who are keen to be part of our organization to propel the Company to greater heights in the following positions.

Columbia Leisure, is a full service inbound/outbound tour operator with excellent track records in Malaysia, winning numerous awards and recognition. Established by a team of individuals who have been at the forefront of the tourism industry for many years.

In line with our expansion plans we are looking for ambitious, energetic and reliable individuals who are keen to be part of our organization to propel the Company to greater heights in the following positions.