Tour Operations Coordinator - Reservations & Itineraries

Columbia Leisure Sdn Bhd

Kuala Lumpur

On-site

MYR 33,000 - 60,000

Full time

9 days ago

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Job summary

Columbia Leisure Sdn Bhd is seeking energetic and reliable individuals to join our inbound/outbound tour operations team in Kuala Lumpur. The role involves coordinating hotel, restaurant, and attraction bookings, and liaising with suppliers to ensure smooth travel experiences.

You will prepare itineraries, manage records, and support management with timely reports. Fresh graduates are welcome; training will be provided, with opportunities to grow in travel and event coordination within a dynamic

Qualifications

Minimum: SPM/STPM/Diploma or higher.
Fresh graduates welcome; training provided.
Strong organizational and multitasking abilities.
Good communication and interpersonal skills.
Proficient in English, Mandarin and Bahasa Melayu; Mandarin skills preferred.
Experience in travel, hospitality or event coordination is an advantage.

Responsibilities

Handle hotel reservations, including negotiating rates and confirming bookings.
Arrange restaurant bookings according to itinerary requirements and client preferences.
Purchase and manage attraction or event tickets in advance to ensure availability.
Coordinate and assign tour guides for group and individual bookings.
Liaise with suppliers, hotels, restaurants and tour operators to ensure smooth operations.
Maintain accurate records of bookings, payments and service confirmations.
Assist in preparing itineraries and ensuring all arrangements meet client expectations.
Provide timely updates and reports to the management team.
To work on any ad hoc task/duties assigned by HOD