TikTok KOL/BD

KATTY INNOVATION SDN. BHD.; Puchong; On-site; MYR 60,000 - 90,000; Full time

Job summary

KATTY INNOVATION SDN. BHD. is seeking a proactive e-commerce operator to oversee Shopee and TikTok Shop activities in Malaysia. You will manage product listings, pricing, campaigns, and customer service to sustain healthy sales and positive feedback.

Key responsibilities include daily maintenance, inventory control, and data-driven optimization to improve traffic, conversion, and store performance while adhering to platform rules and promotions.

Qualifications

Responsibilities

• Independently manage full-cycle operation of Shopee & TikTok Shop, including daily maintenance, product listing, keyword & listing optimization, traffic and store weight improvement.
• Adjust pricing and promotion strategies according to market trends; manage inventory and SKU, optimize slow-moving products, ensure store compliance and healthy sales status.
• Familiar with platform campaign rules, independently apply for flash sales, coupons and official activities, drive store traffic and conversion.
• Daily order follow-up, customer consultation reply, after-sales & dispute handling, maintain store rating and positive review rate.
• Monitor daily store data (traffic, CTR, conversion, sales), analyze problems and optimize operation strategies continuously.

Job description

• 1. Independently manage full-cycle operation of Shopee & TikTok Shop, including daily maintenance, product listing, keyword & listing optimization, traffic and store weight improvement.
• 2. Adjust pricing and promotion strategies according to market trends; manage inventory and SKU, optimize slow-moving products, ensure store compliance and healthy sales status.
• 3. Familiar with platform campaign rules, independently apply for flash sales, coupons and official activities, drive store traffic and conversion.
• 4. Daily order follow-up, customer consultation reply, after-sales & dispute handling, maintain store rating and positive review rate.
• 5. Monitor daily store data (traffic, CTR, conversion, sales), analyze problems and optimize operation strategies continuously.