Third-Party Outsourcing & Risk Lead

OCBC e2 Power Sdn Bhd; Malaysia; On-site; MYR 90,000 - 150,000; Full time

Benefits offered by this job

Competitive base salary

Flexible benefits

Industry-leading learning and growth

Job summary

OCBC Group in Malaysia seeks an experienced executive to oversee third-party service providers, ensuring alignment with policies and regulatory requirements. You will manage TPSPs for printing, mailroom operations, and document archiving, and interact with risk and product teams to strengthen controls.

The role requires strong negotiation and relationship-building skills, 3+ years in supplier relations or outsourcing, and excellent communication. Competitive salary and benefits are offered.

Qualifications

• Degree in business or supply chain management.
• At least 3 years in supplier relations or outsourcing.
• Strong negotiation and relationship-building skills.
• Able to work independently and in a team.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.

Responsibilities

• Oversee TPSPs in line with bank policies and regulatory requirements.
• Manage TPSPs for printing, cheque book printing, and document archival.
• Oversee non-outsourcing TPSPs, especially centralized mailroom operations.
• Ensure compliance with TPRM standards and reporting.
• Collaborate with stakeholders to implement risk controls and ensure regulatory compliance.
• Present due diligence and risk matters to risk committees.
• Monitor service provider performance against SLAs and conduct reviews.
• Perform periodic site visits and BCP/DR tests with TPSPs.
• Work with IT to resolve data discrepancies and conduct ESPV screening.
• Review outsourcing service agreements and prepare addendums as needed.
• Prepare user requirements for tenders and conduct root cause analyses.

Skills

Supplier relations

Outsourcing

Negotiation

Relationship-building

Teamwork

Analytical skills

Communication skills

Education

Degree in business or supply chain management

Job description

OCBC Group in Malaysia seeks an experienced executive to oversee third-party service providers, ensuring alignment with policies and regulatory requirements. You will manage TPSPs for printing, mailroom operations, and document archiving, and interact with risk and product teams to strengthen controls.

The role requires strong negotiation and relationship-building skills, 3+ years in supplier relations or outsourcing, and excellent communication. Competitive salary and benefits are offered.