Strategic Outsourcing & Third-Party Risk Manager

OCBC; Kuala Lumpur; On-site; MYR 180,000 - 300,000; Full time

Benefits offered by this job

Competitive base salary

Professional development opportunities

Supportive banking culture

Job summary

OCBC is seeking a Senior Manager to oversee third-party risk governance and oversee TPSPs in alignment with BNM and MAS requirements. The role involves coordinating with DCO, ORM, TISO, CPO, and Product Owners to implement controls and ensure regulatory compliance.

The position offers a chance to lead due diligence, approve risk matters for committees, and drive performance reviews, site visits, and DR/BCP testing with providers in a dynamic banking environment.

Qualifications

• Experience managing third-party risk controls and regulatory compliance.
• Ability to coordinate with multiple stakeholders (DCO, ORM, TISO, CPO, Product Owners).
• Experience with SLA governance, vendor due diligence, and risk reporting.

Responsibilities

• Oversee governance of Third-Party Service Providers in line with Bank Negara Malaysia and MAS requirements.
• Manage Outsourcing Service Providers for statements, cheque printing, and document archiving.
• Ensure Third-Party Risk Management standards are applied and reported.
• Collaborate with stakeholders to implement third-party risk controls and comply with regulations.
• Present due diligence and risk matters to risk committees.
• Monitor service provider performance and conduct SLA and performance reviews.
• Conduct site visits, BCP/DR tests with TPSPs.
• Work with IT to resolve data discrepancies.
• Screen External Service Providers & Vendors (ESPV).
• Review and update outsourcing agreements, adding new mandatory clauses.
• Prepare user requirements for tender exercises prior to contract expiration.
• Conduct root cause analyses for incidents or complaints.
• Enter data for analysis and reporting to support decision-making.
• Raise cases in the Operational Risk Environment for regulatory breaches.
• Undertake additional departmental roles as assigned.

Job description

OCBC is seeking a Senior Manager to oversee third-party risk governance and oversee TPSPs in alignment with BNM and MAS requirements. The role involves coordinating with DCO, ORM, TISO, CPO, and Product Owners to implement controls and ensure regulatory compliance.

The position offers a chance to lead due diligence, approve risk matters for committees, and drive performance reviews, site visits, and DR/BCP testing with providers in a dynamic banking environment.