Thai-Speaking Sales Development Associate

Concentrix Malaysia Sdn. Bhd; Kuala Lumpur; On-site; MYR 56,000 - 100,000; Full time

Job summary

Concentrix Malaysia Sdn. Bhd is seeking an Associate, Sales Development (Thai Speaker) in Kuala Lumpur for a full-time on-site role. You will engage customers to demonstrate value, drive renewals, and pursue upsell opportunities, primarily through outbound calls and emails.

You will maintain product knowledge and CRM data, forecast sales, and work with the Sales Manager to achieve revenue targets in a fast-paced environment.

Qualifications

• 2+ years of experience in a sales role (preferably IT sales).
• Proven track record of achieving personal and team quotas/goals.
• Experience with high-volume calling.
• Ability to learn new technology and data.
• Strong problem-solving skills.
• Excellent knowledge of MS Office programs.
• Experience working with Salesforce.com or similar CRM.
• Experience or willingness to work on-site.

Responsibilities

• Demonstrate value and benefits of products/services to customers.
• Sell renewals/services and pursue upsell opportunities within a dedicated territory.
• Provide accurate weekly/monthly/quarterly sales forecasts.
• Master product knowledge and technical understanding to assess client needs.
• Address customer concerns/roadblocks to satisfaction or product usage.
• Handle external competitive pressures and objections to retain or win customers.
• Manage high volume of customer contacts via phone and email (mostly outbound).
• Collaborate with team and management to provide a professional customer experience.
• Maintain CRM with all relevant data.
• Lead qualification, lead conversion, health checks, and renewals as part of sales motions.
• Work with Sales Manager and team to drive revenue.

Skills

Sales

High-volume calling

CRM (Salesforce)

MS Office

Thai language

Tools

Salesforce

MS Office

Job description

Concentrix Malaysia Sdn. Bhd is seeking an Associate, Sales Development (Thai Speaker) in Kuala Lumpur for a full-time on-site role. You will engage customers to demonstrate value, drive renewals, and pursue upsell opportunities, primarily through outbound calls and emails.

You will maintain product knowledge and CRM data, forecast sales, and work with the Sales Manager to achieve revenue targets in a fast-paced environment.