Territory Sales Account Manager (Johor Bahru)

ViewQwest; Johor Bahru; On-site; MYR 90,000 - 130,000; Full time

Job summary

ViewQwest is seeking a Territory Sales Account Manager in Johor Bahru to own and grow a portfolio of Singapore-based customers. You will inherit an established list and manage engagement, co-selling and renewals across connectivity, network and cybersecurity solutions.

You will travel regularly to Singapore, account for renewals and expansion, and work with partners, Pre-Sales and Product teams to maximize revenue while maintaining strong client relationships in a cross-border environment.

Qualifications

• Experience in B2B account management or enterprise sales.
• Confidence selling IT solutions including cybersecurity, network and connectivity offerings.
• Strong English communication, written and spoken.
• Experience with renewals, upsell and commercial negotiation.
• Strong relationship-building and stakeholder mapping skills.

Responsibilities

• Own the relationship and revenue performance of your accounts.
• Prioritise by revenue, growth potential, renewal risk and strategic value.
• Lead proposals and negotiations per ViewQwest pricing and rules.
• Identify upsell and cross-sell opportunities across network, security and ICT.
• Maintain renewal and expansion pipeline with accurate CRM data.
• Collaborate with partners, Pre-Sales and Product on solutions.

Skills

Account management

Enterprise sales

IT solutions selling

Cybersecurity sales

Stakeholder mapping

Consultative selling

Travel readiness

Job description

About the role

ViewQwest is hiring a Territory Sales Account Manager in Johor Bahru to take over and grow a portfolio of existing Singapore-based customers. You will inherit an established customer list and own the relationship, from engagement and co-selling through to renewals and expansion across ViewQwest's connectivity, network and cybersecurity solutions.

Key Responsibilities

• Portfolio & engagement: Own the relationship and revenue performance of your accounts. Prioritise by revenue, growth potential, renewal risk and strategic value. Keep a disciplined engagement cadence through regular face-to-face meetings in Singapore and virtual check-ins with business, IT, security and procurement stakeholders, and map key decision-makers and influencers.
• Account intelligence: Stay on top of customer business developments, technology priorities, incumbent providers, competitor activity and upcoming contract opportunities.
• Retention & renewals: Track contract expiry dates, engage customers well ahead of renewal, and manage retention risks with internal teams to protect recurring revenue.
• Account expansion: Identify upsell and cross-sell opportunities, growing single-service customers into broader network, security and ICT relationships. Work with partners on co-selling, and with Pre-Sales and Product on solutions.
• Future Key Accounts: Spot customers with strategic potential, build deeper executive relationships, and hand them over smoothly to Enterprise Key Accounts once thresholds are met.
• Pipeline management: Build a qualified renewal and expansion pipeline, follow up on leads from Marketing and Inside Sales, and keep CRM records and forecasts accurate.
• Commercial governance: Lead proposals and negotiations in line with ViewQwest pricing and approval requirements.

Requirements

• Telco or ISP background with a track record in B2B account management or enterprise sales
• Working knowledge of IT solutions, and confidence selling cybersecurity, network and connectivity offerings
• Strong proficiency in English, written and spoken, for dealing with Singapore enterprise customers
• Experience with renewals, upsell and commercial negotiation
• Strong relationship-building, stakeholder mapping and consultative selling skills
• Willing to travel to Singapore regularly (valid passport; comfortable with cross-border commuting)
• Based in, or willing to relocate to, Johor Bahru