Territory Manager

Donaldson; Shah Alam; On-site; MYR 90,000 - 180,000; Full time

Job summary

Donaldson is seeking a results-driven Sales Professional to drive revenue and profitability across a defined territory in Malaysia. You will translate end-user needs into opportunities, manage quotations, and build strong local accounts within a broad product range.

The role requires 3–5 years in technical/industrial sales, proficiency with CRM systems, and solid MS Office skills. Regular travel to industrial sites, mines, and construction environments is expected.

Qualifications

• Bachelor’s degree (or equivalent), preferably in Engineering or business.
• Experience using a CRM system to manage customers will be a plus.
• Proficient in Microsoft Office tools (Excel, Word, and PowerPoint), with intermediate to advanced proficiency in Excel.
• At least 3–5 years of technical/industrial sales experience.
• Filtration experience preferred, but not a must. (Heavy Equipment Industry)

Responsibilities

• Full responsibility in achieving sales and profit targets for the assigned sales territory/customers/product range.
• Identify and understand end user application needs, convert them into opportunities, quotation and finally sales.
• Identify and develop local key accounts and follow up on global strategic accounts by sales area and market segment.
• Identify and develop distribution channels for designated products and markets, as appropriate.
• Closely communicate with regional/worldwide application engineering, seek regular support, and provide regular feedback.
• Ensure proper documentation of success stories by markets and application, in cooperation with the Product Management Manager.
• Provide adequate activity planning and reporting supported by the Donaldson CRM system.
• Observe trends on applications and new technologies in our target markets.
• Derive product and development recommendations in close communication with our R&D facilities.
• Experienced in working in a team environment.
• Good English communication (both written and spoken)
• Regular travel in the territory and the ability to work in industrial, construction, and mining environments.

Skills

Sales aptitude

Communication

CRM software

Microsoft Office

Education

Bachelor's degree

Tools

CRM system

MS Office

Job description

• Full responsibility in achieving sales and profit targets for the assigned sales territory/customers / product range.
• Identify and understand end user application needs, convert them into opportunities, quotation and finally sales.
• Identify and develop local key accounts and follow up on global strategic accounts by sales area and market segment.
• Identify and develop distribution channels for designated products and markets, as appropriate.
• Closely communicate with regional/worldwide application engineering, seek regular support, and provide regular feedback.
• Ensure proper documentation of success stories by markets and application, in cooperation with the Product Management Manager.
• Provide adequate activity planning and reporting supported by the Donaldson CRM system.
• Observe trends on applications and new technologies in our target markets.
• Derive product and development recommendations in close communication with our R&D facilities.

Key Qualifications & Requirements

Education Qualification:

• Bachelor’s degree (or equivalent), preferably in Engineering or business.

Technical Competence & Skills:

• Working experience in the heavy equipment industry
• Work with/on a Diesel Engine in past working experience
• Experience using a CRM system to manage customers will be a plus.
• Proficient in Microsoft Office tools (Excel, Word, and PowerPoint), with intermediate to advanced proficiency in Excel.
• Strong sales aptitude with excellent communication (written and verbal) and organization skills.
• Strong technical and mathematical capabilities
• Possess self-directed ability to multitask and prioritize customer needs.
• Experience in the effective use of CRM software
• Self-motivated, good sense of initiative, willing to learn, solution-oriented, and able to work in a fast-paced environment.
• Eager to learn, quick comprehension
• Potential leadership skills
• Able to work under pressure.
• At least 3-5 years of technical/industrial sales experience.
• Filtration experience preferred, but not a must. (Heavy Equipment Industry)

Others:

• Experienced in working in a team environment.
• Good English communication (both written and spoken)
• Regular travel in the territory and the ability to work in industrial, construction, and mining environments.

Key Relationships

• Internal: Product Management; Customer Service, Logistics, Country Manager/BU Leader, Finance, IT Department.