Telesales (Basic with Uncapped Commission)

Dr Clear Aligners; Kuala Lumpur; On-site; MYR 39,000 - 67,000; Full time

Job summary

Jora Malaysia is seeking a driven Telesales Representative in Kuala Lumpur to drive outbound sales for our clear aligner solutions. This full-time role offers a competitive base with uncapped commission and the chance to build a high-velocity sales career.

You will cold-call prospects, present products, qualify leads, handle objections, and maintain CRM records to meet and exceed targets, collaborating with the sales and support teams to deliver excellent customer experiences.

Qualifications

• Experience in outbound telesales or cold calling in a fast-paced environment.
• Excellent verbal communication and persuasive selling skills.
• Strong listening skills to understand customer needs and tailor solutions.
• Ability to work independently and meet KPIs and sales targets.
• Resilience and a positive attitude towards targets and performance metrics.

Responsibilities

• Make outbound calls to generate sales opportunities from provided lead lists.
• Present products clearly and professionally to prospects.
• Qualify leads by understanding needs, budget, and fit.
• Handle objections and close sales, processing orders accurately.
• Maintain CRM records of all interactions and follow up on opportunities.
• Collaborate with sales and customer service teams to meet targets.

Skills

Outbound Telesales

Cold Calling

Verbal Communication

Active Listening

Target-driven

Tools

CRM

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Telesales (Basic with Uncapped Commission)

This is a full-time position offering an exciting opportunity to build a rewarding career in sales with a competitive basic salary complemented by uncapped commission potential. As a Telesales Representative, you will be at the forefront of our sales efforts, engaging with prospective customers via telephone and digital channels to present our innovative clear aligner solutions. This role is critical to driving revenue growth and expanding our customer base, whilst building lasting relationships with clients who are seeking transformative dental solutions.

Key responsibilities

Making outbound calls to prospective customers using provided lead lists and customer databases to generate sales opportunities

Presenting and explaining products and services in a compelling and professional manner

Qualifying leads by understanding customer needs, pain points and budget constraints to determine fit and suitability

Handling customer objections professionally and confidently, using persuasive techniques to overcome barriers to sale

Closing sales transactions and processing orders accurately whilst ensuring all documentation is completed correctly

Building and maintaining a pipeline of qualified leads and follow-up opportunities to meet and exceed sales targets

Maintaining detailed and accurate records of all customer interactions, calls and sales activity within the CRM system

Providing exceptional customer service throughout the sales process, ensuring a positive brand experience

Meeting or exceeding individual and team sales targets on a consistent basis

Collaborating with the wider sales and customer service teams to share insights and support collective success

Requirements:

Proven experience in outbound telesales, cold calling or a similar sales role within a fast-paced environment

Excellent verbal communication skills with the ability to articulate product benefits clearly and persuasively

Strong listening skills and the ability to identify customer needs and tailor solutions accordingly

Demonstrated ability to handle rejection positively and remain motivated to achieve targets

Ability to work independently whilst meeting strict KPIs and sales quotas

Resilience, determination and a positive attitude towards targets and performance metrics