Telemarketing & Lead Generation Executive (3 months Contract)

REDtone Digital Berhad; Puchong; On-site; MYR 36,000 - 58,000; Part time

Job summary

REDtone Digital Berhad is seeking a proactive Telemarketing & Lead Generation Executive on a 3-month contract to support business development and customer engagement in Malaysia. You will conduct outbound calls, qualify leads and assist the sales team to move opportunities forward, collaborating with marketing to ensure accurate CRM records and timely follow-up.

Requirements include 1–2 years in B2B telemarketing or inside sales, strong communication in English, Bahasa Malaysia and Chinese, and

Qualifications

• 1–2 years' experience in B2B telemarketing, lead generation or inside sales.
• Excellent verbal communication and interpersonal skills.
• Proficient in English, Bahasa Malaysia and Chinese.
• Comfortable contacting business customers and presenting solutions.

Responsibilities

• Support outbound telemarketing and lead generation activities to engage prospects.
• Contact targeted prospects through provided databases and other lead sources.
• Introduce products, services or business solutions clearly and professionally.
• Engage prospects to understand business needs, challenges and interests.
• Identify opportunities and generate qualified leads for the sales team.
• Qualify prospects based on criteria and arrange follow-up meetings.
• Update CRM records with calls, status and actions promptly.

Skills

Outbound telemarketing

Lead generation

English

Bahasa Malaysia

Chinese

Verbal communication

Excel

Time management

Tools

Microsoft Excel

Job description

Telemarketing & Lead Generation Executive (3 months Contract)

We are seeking a proactive and results-oriented B2B Telemarketing & Lead Generation Executive on a 3-month contract basis to support our business development and customer engagement activities. This role will focus on engaging prospective and existing business contacts through outbound calls and follow-up activities, identifying potential business opportunities, qualifying leads and supporting the sales team in converting marketing and business development opportunities into meaningful sales conversations. The role will work closely with the marketing and sales teams to ensure leads are properly followed up, qualified and progressed through the appropriate next steps.

Key responsibilities

Support outbound telemarketing and lead generation activities to engage prospects and business contacts.

Contact targeted prospects through provided databases and other relevant lead sources.

Introduce products, services or business solutions clearly and professionally.

Engage prospects in meaningful conversations to understand their business needs, challenges and areas of interest.

Identify potential business opportunities and generate qualified leads.

Qualify prospects based on agreed criteria, including business needs, current solutions, potential project requirements, decision-makers and expected timelines.

Arrange appointments, product discussions or follow-up meetings for qualified opportunities.

Follow up with prospects generated through telemarketing and other marketing activities.

Maintain accurate records of calls, contacts, lead status, outcomes and follow-up actions.

Update CRM databases and lead information promptly and accurately.

About you

1 – 2 years' experience in B2B telemarketing, lead generation, inside sales or customer engagement is preferred.

Comfortable making outbound calls and communicating with business customers.

Excellent verbal communication and interpersonal skills.

Able to build rapport and engage prospects naturally rather than relying solely on a scripted approach.

Confident in asking questions, identifying customer needs and handling basic objections.

Results-oriented and comfortable working towards agreed targets.

Good follow-up and organisational skills with attention to detail.

Proficient in English, Bahasa Malaysia and Chinese.

Proficient in Microsoft Office applications, particularly Excel, is preferred.

Detail-oriented, organised, proactive and able to manage multiple leads and follow-up activities independently.

Your application will include the following questions:

• Which of the following statements best describes your right to work in Malaysia?
• What's your expected monthly basic salary?
• How many years' experience do you have as a Lead Generation Executive?
• How much notice are you required to give your current employer?
• Do you have Outbound Sales experience?
• Which of the following languages are you fluent in?

From humble beginnings, REDtone has grown to become a leading provider of integrated telecommunications and digital infrastructure services for organisations. A well respected home-grown brand founded in 1996, REDtone was listed on the Malaysia Stock Exchange’s Malaysian Exchange of Securities Dealing & Automated Quotations (MESDAQ), now known as ACE Market, in January 2004 and transferred to Main Market in May 2023. REDtone has been a subsidiary of Berjaya Corporation Berhad since 2015.

REDtone Has Evolved From A Voice Provider To One That Offers An Extensive Range Of Services Under Three Main Categories:

TELECOMMUNICATIONS

Offers data, voice and managed services to government, enterprises and SMEs. REDtone is the only service provider in the industry to provide infrastructure integration expertise. Its access to a unique suite of last mile technologies also enables it to offer broadband-on-demand.

MANAGED TELECOMMUNICATIONS NETWORK SERVICES

Build, maintain and operating large scale Telco engineering projects, WiFi hotspots, base stations and fiber optic infrastructure.

CLOUD & IOT

Cloud services and applications, Data Centre and Disaster Recovery, Internet of Things (IOT), Smart Farming, Smart Cities, and healthcare solutions.

REDtone is the only provider with infrastructure integration expertise in the industry. We are also a Multimedia Super Corridor (MSC) status company that has garnered more than 39 local and global awards. REDtone holds licenses for Network Facilities Provider (NFP), Network Service Provider (NSP), Applications Services Provider (ASP), LTE (4G), WiMAX and Satellite services.

To date, REDtone has presence with technical and after sales support team at major cities in Malaysia i.e. Klang Valley, Johor Bahru, Penang, Kota Kinabalu, Kuching. REDtone has workforce of more than 350 dedicated employees. Engineers as well as R&D, technical and customer service personnel make-up half of the skilled staff.

From humble beginnings, REDtone has grown to become a leading provider of integrated telecommunications and digital infrastructure services for organisations. A well respected home-grown brand founded in 1996, REDtone was listed on the Malaysia Stock Exchange’s Malaysian Exchange of Securities Dealing & Automated Quotations (MESDAQ), now known as ACE Market, in January 2004 and transferred to Main Market in May 2023. REDtone has been a subsidiary of Berjaya Corporation Berhad since 2015.

REDtone Has Evolved From A Voice Provider To One That Offers An Extensive Range Of Services Under Three Main Categories:

TELECOMMUNICATIONS

Offers data, voice and managed services to government, enterprises and SMEs. REDtone is the only service provider in the industry to provide infrastructure integration expertise. Its access to a unique suite of last mile technologies also enables it to offer broadband-on-demand.

MANAGED TELECOMMUNICATIONS NETWORK SERVICES

Build, maintain and operating large scale Telco engineering projects, WiFi hotspots, base stations and fiber optic infrastructure.

CLOUD & IOT

Cloud services and applications, Data Centre and Disaster Recovery, Internet of Things (IOT), Smart Farming, Smart Cities, and healthcare solutions.

REDtone is the only provider with infrastructure integration expertise in the industry. We are also a Multimedia Super Corridor (MSC) status company that has garnered more than 39 local and global awards. REDtone holds licenses for Network Facilities Provider (NFP), Network Service Provider (NSP), Applications Services Provider (ASP), LTE (4G), WiMAX and Satellite services.

To date, REDtone has presence with technical and after sales support team at major cities in Malaysia i.e. Klang Valley, Johor Bahru, Penang, Kota Kinabalu, Kuching. REDtone has workforce of more than 350 dedicated employees. Engineers as well as R&D, technical and customer service personnel make-up half of the skilled staff.