Telemarketing

DGSOL MARKETING; Kuching; On-site; MYR 36,000 - 58,000; Full time

Job summary

DGSOL MARKETING in Kuching, Sarawak, is seeking a Telemarketing professional for a full-time role based in our Kuching office. You will generate leads, drive sales, and support customer acquisition through effective telephone communication.

The ideal candidate has proven telemarketing or sales experience, excellent verbal skills, and the ability to understand customer needs. Fluency in English and Malay is required, with additional languages a plus.

Qualifications

• Proven experience in telemarketing, sales, or a similar customer-facing role.
• Excellent verbal communication and ability to present products persuasively.
• Strong listening skills and the ability to understand customer needs and concerns.
• Fluency in English and Malay; other languages would be advantageous.

Responsibilities

• Making outbound calls to potential customers to identify sales opportunities and generate qualified leads
• Presenting products and services to prospective clients in a persuasive and professional manner
• Building and maintaining relationships with customers through regular contact and follow-up communications
• Recording all customer interactions and transaction details accurately in the company's database system
• Providing product information and answering customer questions to facilitate the sales process

Skills

Telemarketing

Sales

Customer-facing

Outbound calls

Lead generation

Verbal communication

Active listening

Bilingual EN/BM

Job description

About the role

We are seeking a dynamic and results-driven Telemarketing professional to join DGSOL MARKETING in Kuching, Sarawak. This is a full-time position based in our Kuching office. As a Telemarketing specialist, you will play a crucial role in our customer acquisition and retention strategy, generating leads and driving sales through effective telephone communication.

Key responsibilities

Making outbound calls to potential customers to identify sales opportunities and generate qualified leads

Presenting products and services to prospective clients in a persuasive and professional manner

Building and maintaining relationships with customers through regular contact and follow-up communications

Recording all customer interactions and transaction details accurately in the company's database system

Providing product information and answering customer questions to facilitate the sales process

What we're looking for

Proven experience in telemarketing, sales, or a similar customer-facing role within a call centre environment

Excellent verbal communication skills with the ability to articulate product benefits clearly and persuasively

Strong listening skills and the ability to understand customer needs and concerns

Fluency in English and Malay; other languages would be advantageous