Telemarketer

Cornerstone Xstate; Kuala Lumpur; On-site; MYR 28,000 - 47,000; Full time

Job summary

Cornerstone Xstate in Kuala Lumpur seeks a proactive Telemarketer to promote properties over the phone and build relationships with prospective buyers. You will handle outbound calls during working hours, present key selling points, ask questions to tailor information, and schedule appointments with our agents.

Fluency in English and Mandarin is required. This role emphasizes clear communication, persistence, and accurate record-keeping of calls, leads, and outcomes.

Qualifications

• Prior telemarketing/telesales experience preferred.
• Must be fluent in English and Mandarin.
• Excellent interpersonal skills.
• Disciplined in setting and meeting appointment goals.
• Willing to accept constructive criticism to improve call techniques.

Responsibilities

• Initiate calls to prospect clients to purchase properties.
• Provide brief information about the properties and highlight selling points.
• Ask relevant questions to understand client requirements.
• Persuade clients to schedule appointments with our Agents.
• Follow up with clients who were initially not reachable or not responsive.
• Keep accurate and up-to-date records of calls, leads, and results.

Skills

Verbal communication

Active listening

Persuasion

Property knowledge

Google Sheets / Excel

Tools

Google Sheets

Excel

Job description

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Are you a persuasive communicator with a passion for sales and a knack for building relationships over the phone? If so, we have the perfect opportunity for you! Our company is seeking a dynamic and motivated Telemarketer to join our team.

* WORKING HOURS : Mon-Fri - 9am-6pm

SCOPE OF WORK :

Making outbound phone calls to potential clients with the aim of promoting our properties. The primary goal is to assist in generating interest and potential sales.

RESPONSIBILITIES :

• Initiate calls from a list provided by the Company to prospect clients to purchase our properties
• Provide brief information about the properties, highlighting the key selling points to encourage potential clients to take a desired action to purchase
• Ask relevant questions to understand the clients requirements and preferences
• Fan their interest, persuade the clients to agree to an appointment to meet our Agents, and schedule the appointments accordingly
• Follow up with clients who were initially not reachable or not responsive
• Keep accurate and up-to-date records of calls made, responses, leads generated, and results

CANDIDATE CRITERIA :

• Prior experience in telemarketing and/or telesales preferred
• MUST be fluent in speaking English AND Mandarin
• Excellent interpersonal skills
• Able to accept constructive criticism and continually work to improve call techniques
• Be disciplined in setting and meeting appointment goals as an indication of performance

REQUIRED SKILLS :

• Good verbal communication skills - knowing how to hold the clients attention and convey accurate information to them over the phone
• Good listening skills to be able to understand and respond to the clients questions
• Good product knowledge
• High level of persuasiveness
• Working knowledge of relevant computer software (ie Google Sheet, Excel)