Telemarketer – Real Estate

Cheng & Co Group; Kuala Lumpur; On-site; MYR 40,000 - 60,000; Full time

Job summary

Cheng & Co Group in Kuala Lumpur is seeking a proactive Sales Development Executive to make outbound calls to property owners, landlords, vendors, buyers and sellers, and to generate and qualify leads for property sales and management services.

You will arrange appointments, maintain CRM records, follow up on inquiries, and work with the sales team to maximize conversions.

Responsibilities

• Make outbound calls to property owners, landlords, vendors, buyers, sellers and prospective clients.
• Generate and qualify leads for property sales and property management services.
• Identify potential sellers, landlords and property owners who may be considering selling, leasing or changing their current agent.
• Introduce and promote the agency's real estate services in a professional and engaging manner.
• Ask relevant questions to understand prospects' needs, property details and potential timeframe.
• Follow up with previous enquiries, online leads, existing prospects and marketing campaign leads.
• Re-contact property owners whose properties have previously been advertised or sold to identify new business opportunities.
• Arrange appointments for Sales Agents, Business Development Managers and Property Managers, including property appraisals, rental appraisals and consultations.
• Maintain and update accurate client and prospect information in the CRM/database.
• Record call outcomes, lead status and required follow-up actions.
• Build and maintain positive professional relationships with prospective clients.
• Conduct basic market and prospect research to identify potential sales and property management opportunities.
• Work closely with the sales and property management teams to ensure qualified leads are followed up effectively.
• Assist with database management and marketing campaigns as required.
• Achieve agreed call, lead generation and appointment-setting targets.
• Perform other administrative and customer service duties as required.

Skills

Outbound calling

Lead generation

CRM management

Relationship building

Appointment setting

Prospect research

Tools

CRM software

Job description

Responsibilities

• Make outbound calls to property owners, landlords, vendors, buyers, sellers and prospective clients.
• Generate and qualify leads for property sales and property management services.
• Identify potential sellers, landlords and property owners who may be considering selling, leasing or changing their current agent.
• Introduce and promote the agency's real estate services in a professional and engaging manner.
• Ask relevant questions to understand prospects' needs, property details and potential timeframe.
• Follow up with previous enquiries, online leads, existing prospects and marketing campaign leads.
• Re-contact property owners whose properties have previously been advertised or sold to identify new business opportunities.
• Arrange appointments for Sales Agents, Business Development Managers and Property Managers, including property appraisals, rental appraisals and consultations.
• Maintain and update accurate client and prospect information in the CRM/database.
• Record call outcomes, lead status and required follow-up actions.
• Build and maintain positive professional relationships with prospective clients.
• Conduct basic market and prospect research to identify potential sales and property management opportunities.
• Work closely with the sales and property management teams to ensure qualified leads are followed up effectively.
• Assist with database management and marketing campaigns as required.
• Achieve agreed call, lead generation and appointment-setting targets.
• Perform other administrative and customer service duties as required.