Telecom Licensing & Operations Coordinator (Hybrid)

c.r.m solutions sdn bhd; Kuala Lumpur; Hybrid; MYR 60,000 - 90,000; Full time

Job summary

Amdocs in Kuala Lumpur is seeking a Technical & Business Operations Agent (Licensing Coordinator) to maintain telecommunications inventory, issue licences and rent documents, and manage project creation and assignments while keeping financial data up to date.

You will coordinate with internal and external stakeholders, meet SLAs, support the Licensing Manager, and contribute to continuous process improvements in a hybrid role with 3 days in office.

Qualifications

• 2–5 years of relevant telecommunications experience.
• Advanced knowledge of Microsoft Excel, Word, and PowerPoint.
• SAP/ERP knowledge is beneficial.
• Excellent English communication skills (written and verbal).
• Strong commercial awareness and ability to handle complex financial arrangements.
• Project coordination experience is beneficial.
• Hybrid Kuala Lumpur role with 3 days in office, 2 days WFH.

Responsibilities

• Validate and create telecommunications projects in the system.
• Review and validate telecommunications inventory using technical drawings.
• Manage creation, submission and return of telecommunications licences.
• Handle amendments to the inventory.
• Engage with internal and external stakeholders on licences and tickets.
• Complete rent reviews and licence renewals for telecom sites.
• Ensure key financial data is recorded in the financial system.
• Adhere to rules, policies, and workflows.

Skills

Telecom experience

Customer communication

English proficiency

Financial awareness

Project coordination

Stakeholder management

Tools

Excel

SAP / ERP

Job description

Amdocs in Kuala Lumpur is seeking a Technical & Business Operations Agent (Licensing Coordinator) to maintain telecommunications inventory, issue licences and rent documents, and manage project creation and assignments while keeping financial data up to date.

You will coordinate with internal and external stakeholders, meet SLAs, support the Licensing Manager, and contribute to continuous process improvements in a hybrid role with 3 days in office.