Technical Writer

Dexian; Penang; On-site; MYR 48,000 - 72,000; Full time

Job summary

Dexian is seeking a skilled technical writer in Penang to craft and maintain product documentation. You will collaborate with engineering, field-sales and factory teams worldwide to ensure accuracy and clarity of datasheets, manuals and design guides.

The role requires strong English writing, a technical background, and at least five years of experience with XML-based authoring tools and the Adobe suite. Independent work ethic in a fast-paced environment is essential.

Qualifications

• Bachelor's degree in English, Technical Writing, Technical Communications or a related liberal arts program.
• Excellent writing skills with a technical background; engineers with English skills are welcome.
• Minimum 5 years' experience as a technical writer, with planning, scheduling, publication and post-release updates.

Responsibilities

• Analyze and interpret data to determine syntax, presentation style, voice and grammar.
• Schedule reviews, record approvals, and maintain information architecture metadata.
• Collaborate with engineering, field-sales and factory teams worldwide to improve content quality and accuracy.
• Work independently in a fast-paced environment within product development and customer support teams.

Skills

Writing skills

Technical background

Scheduling & publication

Education

Bachelor's degree in English/Technical Writing

Tools

Microsoft Office

DITA XML

FrameMaker

Adobe Creative Suite

Job description

A day in the life of a technical writer includes crafting, editing, revising, and publishing technical product information similar to datasheets, specifications, design guides, application notes and user manuals.

Primary responsibilities include analyzing and interpreting data to determine appropriate syntax, presentation style, voice and grammatical usage. Technical writers are also responsible for scheduling reviews, recording approval, and maintaining information architecture metadata.

This position is an integral part of product development and customer support teams. Success in this position requires to ability to work closely with engineering, field-sales, and factory teams from around the world to identify gaps in existing content and propose solutions that enhance the value and accuracy of product documentation. The candidate must be able to work independently in a fast-paced environment.

Qualifications

Primary Qualifications

• Bachelor's degree in English, Technical Writing, Technical Communications or a related liberal arts program. Candidates with a background in Engineering or Computer Science may be considered as well.
• Excellent writing skills combined with a technical background. Degreed engineers with excellent English skills and experience developing and maintaining documentation for factory processes or product support are encouraged to apply.
• min. 5 years' experience as a technical writer comfortable with planning, schedule negotiation, task management, publication, and post-release updates.
• min. 5 years' experience of industry-standard authoring tools such as Microsoft* Office, DITA XML, and the Adobe* family of products, including FrameMaker.

Preferred Qualifications:

• Experience working with content management systems, version control best practices and illustration/diagram creation.