Technical Resident Engineer – Hyperscale Data Centre (On-site)

Primalcom Enteprise Sdn Bhd; Kuala Lumpur; On-site; MYR 28,000 - 42,000; Full time

Job summary

Primalcom Enterprise Sdn Bhd is hiring an entry-level Junior IT Support Assistant to join the on-site team in Sungai Buloh, Selangor. The role requires minimal IT experience and focuses on hands-on hardware tasks, rack-and-stack, and routine equipment checks.

Full operational training is provided from day one to support facility operations. Fresh graduates or those with a TVET, Diploma or Degree in IT or related fields are encouraged to apply.

Qualifications

• 0-1 year IT experience or fresh graduates encouraged to apply.
• Ability to follow SOPs and technical checklists without deviation.
• Good basic English and Bahasa Malaysia communication.

Responsibilities

• Carry out guided physical actions like server power cycles, cable reseating, and hard drive swaps as instructed by senior engineers.
• Assist with unboxing, mounting, and installing servers, storage arrays, and network switches into data center racks.
• Perform physical asset audits, update asset tags, and log hardware movement in internal inventory tools.

Skills

SOP compliance

Bilingual EN-BM

Rack and stack

Education

IT Diploma or Degree

Job description

Company Description

Primalcom Enterprise Sdn Bhd is a leading provider of enterprise software solutions, specializing in AI-driven application development, digital transformation, and cloud services. With over 150 successful projects delivered, Primalcom supports organizations across diverse sectors such as FinTech, retail, and real estate in improving operational efficiency and meeting strategic goals. The company offers end-to-end services including technology consulting, software engineering, system integration, and cybersecurity. Primalcom focuses on tailored, scalable solutions that address each client’s unique business and technical requirements, providing a dynamic environment for technical professionals to grow their expertise.

Role Description

Are you looking to kickstart your career in IT and cloud infrastructure without the stress of complex coding or advanced troubleshooting? We are seeking a reliable and motivated Junior IT Support Assistant to join our team on-site in Sungai Buloh, Selangor. This is an entry-level position designed for fresh grads or tech enthusiasts who enjoy hands-on work. You do not need prior data center experience, and you will not be doing any technical analysis. All diagnostics, instructions, and step-by-step guidance will be fully provided to you by our remote senior engineering teams - your main focus is simply to be our reliable hands on the ground to help handle hardware setups, cable organizing, and physical equipment checks. Complete guidance and full operational training will be provided from day one!

Key Responsibilities

• Guided Task Execution: Carry out step-by-step physical actions (such as server power cycles, cable re-seating, and hard drive swaps) strictly following instructions provided by remote or senior engineers.
• Rack-and-Stack Support: Assist with unboxing, mounting, and physically installing servers, storage arrays, and network switches into data center racks.
• Asset Management: Perform physical inventory audits, update asset tags, and log hardware movement using our internal inventory tools.

Requirements (Entry-Level)

• Experience: 0-1 year of IT experience. Fresh graduates with a TVET, Diploma or Degree in IT, Computer Engineering, or a related field are highly encouraged to apply.
• Core Skill: Ability to strictly follow standard operating procedures (SOPs) and technical checklists without deviation.
• Communication: Good basic English and Bahasa Malaysia communication skills to relay status updates clearly to coordinating teams.
• Operational Readiness: Willingness to work on a rotational shift schedule (including weekends/nights) to support facility operations.
• Own transport so engineers can move between buildings during working hours when asked by the Customer.

What We Offer

• Full hands-on training on data center standards and physical infrastructure operations.
• Competitive basic salary, shift allowances.
• A clear stepping stone into Data Center Operations, System Administration, or IT Infrastructure career paths.