Team Lead - Receipting

Deutsche Post; Petaling Jaya; On-site; MYR 90,000 - 130,000; Full time

Job summary

Deutsche Post Malaysia is seeking an experienced Finance/Accounts Receivable professional to ensure accurate processing of bank receipts, payments, and remittances. The role requires handling customer inquiries, allocations, and end-of-month close, with strong emphasis on process integrity and collaboration with intercompany teams.

The ideal candidate has 5+ years in a Finance/SSC environment, with a proven ability to motivate staff and drive process improvements in a dynamic setting.

Qualifications

• Degree Holder or equivalent by experience.
• More than 5 years' experience in a Finance/SSC environment.
• Good in motivating employees.

Responsibilities

• Ensure timely processing of bank receipts, checks and cash transfers.
• Guarantee effective allocation of payments, credit notes and adjustments to customer invoices.
• Manage and process customer remittances advices and resolve payment queries.
• Investigate and resolve un-allocated/un-applied receipts and contact customers if required.
• Execute direct debit, refund and intercompany batches as required by collection plans.
• Post invoice and bank interfaces to ERP and perform month-end closing activities.

Skills

Finance experience

People management

Education

Bachelor degree in Finance or equivalent

Tools

ERP system

Job description

• To ensure timely, qualitative and efficient processing of bank receipts, checks and cash transfer
• To guarantee effective allocation of payments, credit notes and adjustments to customer invoices
• To manage and process customer remittances advices
• To timely investigate payment related queries
• To investigate and resolve un-allocated & un-applied receipts; and contact customer if required
• To execute direct debit, refund, intercompany batches as required by collection treatment plans
• To post invoice and bank interfaces to ERP
• To execute timely end-of-month closing activities in line with guidelines provided
• To manage customer escalation up to closure of the issue
• To control credit exposure and ageing balances for cash accounts
• To coordinate any process dependencies with external parties
• To manage dependencies on billing interface
• To manage dependencies on banks
• To manage 3rd party countries relation and, coordinate issues resolution as required
• To manage dependencies with Financial Accounting and Cash & Bankings
• List of processes as per AR GOM/ROM
• Billing interfaces & exception Handling
• Bank interfaces & reporting
• Cash allocation pre-processing
• Receive remittance details for allocation.
• Cash allocation processing in AR system
• Unapplied/unallocated Cash Application Resolution
• Direct Debit Processing
• Lock Box Processing
• Checks, draft, bill of exchange processing
• Credit Notes Allocation
• Query Management on payment
• Cross - company payment processing
• Refund processing
• Write off, write Back processing.
• Downpayment

Qualifications

Degree Holder or equivalent by experience.

Expected (Years of) Experience:-

More than 5 years' experience in a Finance/SSC environment

Good in motivating employees