Team Lead - Receipting

DHL Asia Pacific Shared Services Sdn. Bhd.

Petaling Jaya

On-site

MYR 60,000 - 90,000

Full time

7 days ago

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Job summary

DHL Group in Malaysia seeks a seasoned finance professional with more than 5 years of Finance/SSC experience to ensure accurate processing of bank receipts, invoices and payments, and to drive timely month-end closing in line with guidelines.

The role emphasizes ownership of AR and cash allocation, resolving payment-related queries, bank interfaces, and interaction with internal and external stakeholders to maintain strong financial controls and customer satisfaction.

Qualifications

Degree Holder or equivalent by experience.
More than 5 years' experience in a Finance/SSC environment.
Good in motivating employees.

Responsibilities

To ensure timely, qualitative and efficient processing of bank receipts, checks and cash transfer.
To guarantee effective allocation of payments, credit notes and adjustments to customer invoices
To manage and process customer remittances advices
To timely investigate payment related queries
To investigate and resolve un-allocated & un-applied receipts; and contact customer if required
To execute direct debit, refund, intercompany batches as required by collection treatment plans
To post invoice and bank interfaces to ERP
To execute timely end-of-month closing activities in line with guidelines provided
To manage customer escalation up to closure of the issue
To control credit exposure and ageing balances for cash accounts
To coordinate any process dependencies with external parties
To manage dependencies on billing interface
To manage dependencies on banks
To manage 3rd party countries relation and, coordinate issues resolution as required
To manage dependencies with Financial Accounting and Cash & Banking
List of processes as per AR GOM/ROM
Billing interfaces & exception Handling
Bank interfaces & reporting
Cash allocation pre-processing
Receive remittance details for allocation.
Cash allocation processing in AR system
Unapplied/unallocated Cash Application Resolution
Direct Debit Processing
Lock Box Processing
Checks, draft, bill of exchange processing
Credit Notes Allocation
Query Management on payment
Cross - company payment processing
Refund processing
Write off, write Back processing.
Downpayment

Skills

Finance/SSC experience

Motivating employees

Team collaboration

Education

Degree Holder or equivalent by experience

Job description

To ensure timely, qualitative and efficient processing of bank receipts, checks and cash transfer
To guarantee effective allocation of payments, credit notes and adjustments to customer invoices
To manage and process customer remittances advices
To timely investigate payment related queries
To investigate and resolve un-allocated & un-applied receipts; and contact customer if required
To execute direct debit, refund, intercompany batches as required by collection treatment plans
To post invoice and bank interfaces to ERP
To execute timely end-of-month closing activities in line with guidelines provided
To manage customer escalation up to closure of the issue
To control credit exposure and ageing balances for cash accounts
To coordinate any process dependencies with external parties
To manage dependencies on billing interface
To manage dependencies on banks
To manage 3rd party countries relation and, coordinate issues resolution as required
To manage dependencies with Financial Accounting and Cash & Bankings
List of processes as per AR GOM/ROM
Billing interfaces & exception Handling
Bank interfaces & reporting
Cash allocation pre-processing
Receive remittance details for allocation.
Cash allocation processing in AR system
Unapplied/unallocated Cash Application Resolution
Direct Debit Processing
Lock Box Processing
Checks, draft, bill of exchange processing
Credit Notes Allocation
Query Management on payment
Cross - company payment processing
Refund processing
Write off, write Back processing.
Downpayment