Team Lead, Cash Apps

Brenntag; Subang Jaya; Hybrid; MYR 120,000 - 180,000; Full time

Benefits offered by this job

Comprehensive health insurance

Retirement savings plan

Flexible working hours

Remote work options

Professional development opportunities

Job summary

Brenntag is seeking a seasoned Cash Application Lead to oversee the daily operations, ensuring accurate and timely posting of customer payments aligned with policies and SLAs.

You will drive continuous improvement, coach a high-performing team, and collaborate with SSC to support month-end close and audits across the APAC region.

Qualifications

• Degree in Accounting, Finance, Commerce, or relevant field.
• 5-8 years in O2C operations; prior shared services experience is a plus.
• At least 2 years in a leadership or supervisory role.
• 3+ years of accounting experience with strong AR processes and controls.

Responsibilities

• Lead daily Cash Application operations to ensure timely posting of customer payments.
• Review unapplied/unidentified cash and posting turnaround times; drive improvements.
• Manage stakeholders with proactive service delivery and issue resolution.
• Ensure compliance with internal controls and SLAs.
• Champion standardization and automation across APAC to reduce manual work.
• Coach and develop team; drive performance, succession planning and retention.
• Plan transitions and migrations; deliver all deliverables on scope and time.
• Support audits with documentation and timely responses.
• Collaborate with SSC to ensure smooth month-end closing and reporting.

Skills

Leadership

People management

Planning

Organization

Performance management

ERP systems

MS Office

Analytical thinking

Process improvement

Communication

English

Mandarin

Education

Degree in Accounting, Finance, Commerce, or relevant field

Tools

ERP systems

MS Office

Job description

Your Role

Lead and oversee the Cash Application team to ensure accurate and timely processing of customer payments in accordance with company policies, procedures, and service level agreements. Drive team performance, compliance, and continuous improvement to support business and regional objectives.

Responsibilities

Duties and Responsibilities

• Lead the daily operation of Cash Application team activities to ensure accurate and timely allocation of customer payments and resolution of issues within agreed deadlines


• Review and monitor unapplied and unidentified cash, as well as receipt posting and allocation turnaround time, and implement action plans for continuous improvement


• Manage stakeholders’ expectation by providing timely, accurate service delivery, proactive communication, and effective issue resolution to minimize escalations risks


• Ensure compliance with internal controls, company policies, and agreed service levels


• Champion process standardization and automation initiatives across APAC to reduce reliance on manual processes, improve accuracy, and enhance operational efficiency


• Coach, develop, and empower team members. Drive performance management, succession planning, and retention strategies to build a capable and engaged team


• Plan and support process transitions and migrations. Ensure all deliverables are implemented within scope and timelines


• Support internal and external audits by providing accurate documentation and timely responses


• Cooperation with cross function teams within SSC to ensure smooth month end closing and reporting activities

Job Requirements

Education :

• Degree in Accounting, Finance, Commerce, or relevant field

Experience :

• 5 - 8 years of relevant working experience, preferably in O2C operations


• Minimum 2 years of experience in a shared services environment


• At least 2 years of leadership or supervisory experience


• Minimum 3 years of accounting related experience with strong understanding of AR processes and financial controls

Skills Requirements

• Strong leadership and people management skills, including planning, organization, and performance management


• Advanced proficiency in ERP systems and MS Office applications


• Strong analytical, problem solving, and process improvement mindset


• Collaborative team player with focus on accountability and service delivery


• Strong interpersonal, verbal and written communication skills in English and Mandarin are a must

Our Offer

• Competitive and fair salary


• Comprehensive health insurance


• Retirement savings plan


• Flexible working hours and remote work options


• Professional development opportunities

Brenntag provides equal employment opportunities to qualified applicants and employees of all backgrounds and identities to create a workplace where difference is valued because it forms a resilient and more innovative organization. We do not discriminate on the basis of age, disability, gender identity, sexual orientation, ethnicity, race, religion or belief, parental and family status, or any other protected characteristic. We welcome applications from women, men and non-binary candidates of all ethnicities and socio-economic backgrounds.