Accounts Receivable Specialist (Cash App)

Genpact; Subang Jaya; On-site; MYR 56,000 - 89,000; Full time

Job summary

Genpact is seeking an Accounts Receivable Specialist (Cash App) in Malaysia. The role involves reconciling agent accounts, posting payments to policy lines, and managing delinquent items while ensuring accuracy and adherence to SLA metrics.

The ideal candidate has a finance/economics/systems degree, SAP experience, strong Excel skills, and solid communication abilities. Mandarin proficiency is a plus in a diverse client environment.

Qualifications

• Bachelor's degree in Finance or related field or equivalent work experience.
• Experience with SAP (S4Hana preferred) and Excel power users.
• Receivables/credit management experience preferred.
• Ability to work under pressure in a fast-paced environment.
• Strong communication skills in English; Mandarin added advantage.

Responsibilities

• Reconcile agent accounts per remittance and post amounts to policy bill lines.
• Follow up on delinquent items and items in suspense accounts.
• Ensure transactions meet SLA metrics and produce timely reports.
• Maintain attendance schedules and adhere to company policies.
• Collaborate with clients and internal stakeholders to resolve issues.

Skills

Reconciliation

Excel proficiency

Analytical skills

Communication

Attention to detail

Team collaboration

Education

Bachelor's degree in Finance/Economics/Systems

Tools

SAP

MS Excel

Job description

With a start up spirit and Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. -and we have fun doing it! We dream in digital, dare, and reinvent the ways companies work to make an impact far bigger than just our bottom line. we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.

Inviting applications for the role of Accounts Receivable Specialist (Cash App)

In this role, you'll be responsible for all the activities related to I2C domain

Responsibilities

• Reconcile the agent account as per remittance provided by the account current agent
• To post the amount on policy bill lines received from Agent for policy premium
• Follow up with the agent on delinquent items and for the amount lying in suspense account
• Ensure that quality of transactions is in compliance with predefined parameters laid down by SLA metrics
• Provide relevant process reports on a timely basis
• Ensure adherence to established attendance schedules i.e. per predefined rosters
• Ensure adherence to company policies and procedures
• Coaching and grooming of team members to build a strong and efficient team
• Good analytical and problem-solving skills
• Ability to communicate verbally and through emails with businesses
• Eye for Detail and High level of accuracy
• Ability to prioritize effectively, be flexible as needs change
• Positive attitude with a focus on continuous process improvement and an open mind to change
• Proven ability to build effective working relationships with clients & internal stakeholders

Qualifications we seek in you!

• Bachelor's degree in Finance / Economics / Systems or equivalent work experience
• SAP knowledge (S4Hana preferably)
• Outstanding MS Excel capabilities
• Receivables and credit management experience
• Ability to work under pressure in a fast-paced environment
• Capability to work in project organization, manage tasks to deadlines, coordinate colleagues
• Demonstrated effective organization and Analytical skills, attention to detail
• Sound interpersonal and team-building skills
• Ability to communicate and write in Mandarin language will be an added advantage.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.