Team Lead

TNG Digital Sdn Bhd; Kuala Lumpur; On-site; MYR 180,000 - 250,000; Full time

Job summary

TNG Digital Sdn Bhd in Kuala Lumpur is seeking a Team Lead, Product to head the Payments domain and oversee online and offline payment capabilities. You will guide a development team, draft BRDs, prioritise features, and ensure delivery on schedule.

The role requires 7–10 years of product management, 2 years of payment channel integration, strong English communication, and the ability to work with offshore teams, UI/UX, and BI partners to drive ROI.

Qualifications

• 7–10 years of product management experience including customer understanding and pricing.
• At least 2 years of payment channel integration experience.
• Solid understanding of payments industry incl. networks, issuers, acquirers, and alternative channels.
• Experience coordinating with offshore teams and multi-tasking under pressure.
• Experience in UED/UI design is preferred.
• Willingness to travel internationally.

Responsibilities

• Lead a product development team within the Payments domain for online & offline payments.
• Draft business requirements, prioritise features, and ensure on-time delivery.
• Drive ideas to grow sales, acquire customers, retain users, and build brand loyalty.
• Define and document product requirements, features, and functionality.
• Collaborate with UI/UX/Content teams for engaging experiences.
• Provide ROI analysis and KPIs with BI team to measure success.
• Coordinate with business professionals to align marketing and advertising strategies.
• Lead cross-functional teams to define specs, milestones, and quality.
• Analyze payments industry and design solutions by market demand.
• Ad-hoc tasks as assigned by Supervisor.

Skills

English communication

Leadership

Cross-functional coordination

Presentation skills

Analytical thinking

Solution proposals

Independence

MS Office tools

Education

Tertiary or professional qualification in Business Administration, Science, IT or related Certification

Tools

MS PowerPoint

MS Project

Visio

Excel

Job description

# Team Lead, *Product*Kuala Lumpur, MalaysiaPermanent#### Duties & Responsibilities* Lead a product development team within the Payments domain in charge of online & offline payments capabilities* To provide the Product Team with thought leadership on loyalty and payments, based on extensive experience in varying roles within the ewallet industry.* Manage product through the product development lifecycle by leading in house teams in drafting business requirements, prioritizing features, and collaborating with team members to ensure product features are delivered according to specifications within the required timeline.* Work on product ideas that are focused on driving sales, acquiring new customers, retaining existing customers, building brand loyalty, and providing self-service tools to customers.* Define and document product requirements, features, and functionality.* Work with UI/UX/Content teams to bring engaging user experiences to life.* Assess opportunities by identifying ROI, define key performance indicators and partner with business intelligence team to measure success.* Provide ongoing analysis on product effectiveness using a datadriven approach.* Coordinate with TNG Digital business professionals to leverage relationships, establish best practices for marketing and advertising and collaborate on a unified TNG Digital vision in theewallet space.* Collaborate with the other product domains to get alignment, report updates and build* business cases, solutions etc.* Lead crossfunctional teams to define product specifications, establish milestones and* manage quality for successful implementation of projects.* Perform analysis of payments industry, international payment partners and design suitable product solutions based on market’s demand.* A. OTHER TASKS* ? Responsible for ad-hoc assignment, function and other related duties specified by the Supervisor#### Requirements* B. JOB SPECIFICATIONS* 1. Qualifications:* ? Possess tertiary or professional qualification from a recognized institution specializing in Business Administration, Science, and Information Technology or related Professional Certification.* 2. Experience:* ? At least 7-10 years of product management experience, including, understanding the customer, requirement analysis, product design and offering development, pricing, competitive analysis, etc.* ? At least 2 years of payment channel integration experience* ? Solid understanding of the payments industry, which includes credit / debit card networks, issuers, acquirers, alternative payment channels* ? Ability to work with offshore teams, strong in multi-tasking and perform well under pressure* ? Experience in UED (User Experience Design) or UI (User Interface) Design is preferred* ? Track record in leading business critical projects of large scope* 3. Skills/Knowledge:* ? Strong command of written and oral English* ? Able to co-ordinate activities by others and provide leadership to cross-functional project teams* ? Self-motivated and able to work effectively within the team and across the organization with minimal supervision, working mainly independently to achieve goals agreed with leadership* ? Well-developed presentation skills, including the ability to effectively deliver information internally and externally at all levels* ? Strong analytical and problem-solving skills* ? Ability to travel internationally* ? Able to write solution proposals* ? Proficient in MS PowerPoint, Project, Visio & Excel* ? Motivation to continuously improve one’s self